Decision Science Analyst I

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

Employer: United Services Automobile Association

Tasks: Leverages expert business/analytical knowledge to participate or lead discussions with cross functional teams to understand and collaborate highly complex business objectives and influence solution strategies. The business problems analyzed are typically medium to large scale with significant impact to current and/or future business strategy. Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. Translates recommendation into communication materials to effectively present to various levels of management. Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences. Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA). Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply. Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews. Subsequent analysts should be able to rely on documentation to replicate and continue work. Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Succinctly delivers analysis/findings in a manner that conveys understanding, influences various levels of management, garners support for recommendations, drives business decisions, and influences business strategy. Recommendations typically have a major impact on business results. Provides subject matter expertise in operationalizing recommendations. May telecommute.

Requirements: Employer will accept a Bachelor's degree in Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Information Technology or related field and 4 years of experience in the job offered or in a decision science analyst occupation. Alternatively, employer will accept a Master's degree in Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Information Technology or related field and 2 years of experience in the job offered or a decision science analyst occupation.

• Data Analytics experience in the financial industry;

• Supporting the marketing line of business with data analysis, insight delivery and reporting;

• Using BI tools for designing and developing interactive reports & dashboards; Data Visualization experience including Tableau and advanced Excel;

• Advanced SQL programming skills, capable of developing complex queries, stored procedures, and ETL processes;

• Database design experience, including ER modeling, normalization, and data integrity;

• Optimize SQL query performance by analyzing execution plans, identifying bottlenecks and implementing indexes;

• Experience with Snowflake and SQL Server databases; Coding with SAS for statistical analysis and reporting;

• Data and Text Mining;

• Testing and debugging algorithms in SAS and SQL, including converting code from SAS to SQL and vice versa;

• Experience using Python, JavaScript, and VBA to develop custom data processing or automation tasks;

• Conducting ETL change impact analysis to identify and mitigate risks to data quality, data integrity and downstream analytical processes; and

• Experience with the full data lifecycle, from requirements gathering and technical design to insight communication and process documentation

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.