Healthcare Support Specialist
Role details
Job location
Tech stack
Job description
Under general supervision provides administrative and operating room assistance to Folsom Plastic Surgery. Room patients and schedule appointments; screen and refer phone calls, communicates and interacts with patients; provides clerical, word processing, and support to the office and surgery suite, and assists with clinical and operating room functionality as required., 1. Receives, screens, interviews, and registers patients; takes and records vital signs
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Answers telephone inquiries from patients and others; screens calls to determine nature and urgency of inquiry, refers calls as appropriate, and/or schedules appointments with practitioners; instructs patients as needed regarding administrative and/or logistical procedures.
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Obtains patient history, prepares and updates medical charts and associated records, and enters patient date into Nextech.
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Arranges for prescribed laboratory tests and medication
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Collects, verifies, records, and maintains data on clinical activity
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Orders and maintains inventories of supplies, as required to support day-to-day office and surgery suite clinical and administrative operations.
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Provides day-to-day support for the office and surgery suite, to include preparing documents and reports, providing office services, and/or providing dictation or transcription services
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Assists in maintaining the cleanliness and serviceability of office and surgery suite, facilities and equipment
Requirements
Do you have experience in Word processing?, *Knowledge of planning and scheduling techniques.
*Ability to perform basic patient assessments.
*Skill in the use of personal computers and related software applications.
*Knowledge of patient registration procedures and documentation.
*Ability to interact and communicate with people over the telephone.
*Knowledge of clinical operations and procedures.
*Knowledge of supplies, equipment, and/or services ordering and inventory control.
*Clerical, word processing, and/or office skills.
*Receptionist skills and Social Media skills
*Ability to create, compose, and edit written materials.
*Knowledge of patient care charts and patient histories.
*Ability to gather data, compile information, and prepare reports
*Records maintenance skills
*Knowledge of clinical facilities and equipment