Product Support Technician

ETS Inc.
Essex Junction, United States of America
12 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 58K

Job location

Essex Junction, United States of America

Tech stack

Microsoft Excel
3d Models
Business Systems
SolidWorks (CAD)

Job description

Your day-to-day as a Production Support Technician:

  • Transfer engineering specifications and CAD models to manufacturing software for fabrication equipment setup
  • Verify machine controllers receive and execute files correctly on the production floor
  • Perform routine data entry and routing updates in the ERP system to support process accuracy
  • Own the shop packet release process, ensuring production lines receive accurate job orders and technical drawings
  • Assist operators with basic troubleshooting of file-related issues and communicate feedback to engineering
  • Respond to urgent order requests and adjust workflow priorities as directed by operations leadership

Requirements

Do you have experience in Technical troubleshooting support?, * Proficiency in SolidWorks for viewing models and interpreting technical dimensions

  • Ability to read blueprints, wiring schematics, and technical documentation
  • Experience with ERP business systems and Microsoft Excel
  • Strong attention to detail to prevent production delays and inventory discrepancies
  • 2-4 years of experience in a manufacturing environment, preferably in fabrication or assembly
  • Capability to lift up to 50 lbs. occasionally for part inspection and material verification

Benefits & conditions

4.14.1 out of 5 stars Essex Junction, VT 05452 $26 - $28 an hour - Temp-to-hire, Pulled from the full job description

  • Referral program
  • Health insurance, Job Location: In-Person, $26-$28/Hour, 1st Shift,Full-Time, Monday-Friday

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