Service Desk Coordinator

This is a fast-paced coordination role where you'll manage multiple service requests simultaneously-like handling mini projects from start to finish. You'll be the key point of contact between clients and technicians, ensuring requests are completed quickly and efficiently., * Receive, create, and manage service tickets

• Assign technicians and coordinate resources
• Communicate with clients and provide updates
• Track progress and ensure timely resolution
• Review and close tickets, including billing accuracy, Great opportunity to grow your skills in operations, project coordination, and client support in a high-energy, team-focused environment.

Do you have experience in Ticketing system technical support?, * 1-3 years of admin, coordination, or related experience

• (Recent grads with strong organization skills encouraged to apply)
• Strong multitasking, problem-solving, and communication skills
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Billing/AP experience is a plus