IT Systems Administrator

The IT Systems Administrator position is to help support the staff of the HHMH. Duties include supporting end users with software and hardware issues, helping to maintain a secure environment through patch management and helping with projects.

Essential Function List the primary job duties and responsibilities using headings and then give examples of the types of activities under each heading.

· Respond to and triages appropriately all requests for support by client end-users, other support staff, and vendors using strong customer service and communication skills.

· Troubleshooting of end user hardware (Windows 10, IOS)

· Patch Management of Systems

Do you have experience in iOS?, · Good customer service skills

· Minimum of 2 years of experience troubleshooting issues with devices, including but not limited to laptops, phones, and servers preferred.

· Good verbal and written skills

· Experience managing tickets through a ticket management system

· Ability to think critically about a problem

Software Knowledge:

• Windows Server 2012R2 through current

• Virtualization concepts in VMware ESXI

• PowerShell, Python, Perl, and Batch Scripting experience a plus

• Microsoft Exchange Online, Office 365 troubleshooting experience a plus

• Linux (Ubuntu) experience a plus

• MS SharePoint experience a plus

Network Knowledge:

• Basic Network troubleshooting skills

Hardware Knowledge:

• Windows work stations

• IOS platforms

Work Requirements

If the job requires a person to work in special working conditions this should be stated in the job description. Special working conditions cover a range of circumstances from regular evening and weekend work, shift work, working outdoors, working with challenging clients, and so forth.

• Work as part of a team or individual as required
• Self-motivated
• Ability to occasionally work outside of regular business hours and
• Participate in on call rotation
• Ability to travel to remote offices and stay overnight when needed

Physical Requirements

If the job is physically demanding, this should be stated in the job description. A physically demanding job is one where the incumbent is required to stand for extended periods of time, lift heavy objects on a regular basis, do repetitive tasks with few breaks, and so forth.

• Occasional lifting of 20-50 lbs.

Job Type: Full-time

Pulled from the full job description

• Referral program
• Professional development assistance
• Tuition reimbursement
• Health insurance
• Retirement plan
• 401(k) matching
• Paid time off, * 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Harry Hynes Memorial Hospice was founded by community volunteers in 1983 as a nonprofit organization, and we are honored to be a leading provider of Hospice and Palliative care in South Central and Southeast Kansas. Having served more than 40,000 patients and family members, we are experts in specialized care designed to provide support to you and your loved ones during an advanced illness. Our team of professionals, including a medical director, nurses, hospice aides, social workers, and volunteers, work in coordination with the patient's physician to provide pain and symptom management, as well as social and spiritual support.