Member Experience Expert

The Route
Muskegon, United States of America
19 days ago

Role details

Contract type
Permanent contract
Employment type
Part-time / full-time
Working hours
Shift work
Languages
English

Job location

Muskegon, United States of America

Tech stack

Microsoft Word
Microsoft Excel
Microsoft Outlook

Job description

Performs a variety of duties which include, but are not limited to, processing account transactions, cross-selling products and services, verifying cash totals at the end of the day.

  • Sell and/or refer all Credit Union products and services.
  • Represent the Credit Union to members in a courteous and professional manner.
  • Operate teller window, processing transactions with accuracy and speed
  • Verify teller drawer is in balance
  • Process night drop deposits and post mail payments.
  • Perform other duties as assigned

Requirements

Do you have experience in Microsoft Word?, Do you have a High school diploma or GED?, * Excellent written and verbal communication skills required.

  • High school degree
  • Some experience in MS Word, Outlook and Excel

PREFERRED SKILLS

  • Experience in CU*Base a plus
  • Prior experience as a teller or cashier

ADDITIONAL NOTES

  • Able to work weekends as needed.
  • Ability to stand/or sit for long periods of time.
  • Ability to spend long periods of time looking at computer screen
  • Repetitive movement frequently required using wrists, hands, and fingers.
  • Ability to lift and/or move up to 30 pounds.

Looking for a candidate whom:

  • Is passionate about providing a wonderful member service experience
  • Is looking for not just a job, but a career with a growing financial institution
  • Is willing to go above and beyond
  • Has a flexible schedule

Benefits & conditions

Pulled from the full job description

  • Paid training
  • 401(k)
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Vision insurance
  • Health savings account, * 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Paid training
  • Vision insurance
  • Volunteer time off

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