Member Experience Expert
The Route
Muskegon, United States of America
19 days ago
Role details
Contract type
Permanent contract Employment type
Part-time / full-time Working hours
Shift work Languages
EnglishJob location
Muskegon, United States of America
Tech stack
Microsoft Word
Microsoft Excel
Microsoft Outlook
Job description
Performs a variety of duties which include, but are not limited to, processing account transactions, cross-selling products and services, verifying cash totals at the end of the day.
- Sell and/or refer all Credit Union products and services.
- Represent the Credit Union to members in a courteous and professional manner.
- Operate teller window, processing transactions with accuracy and speed
- Verify teller drawer is in balance
- Process night drop deposits and post mail payments.
- Perform other duties as assigned
Requirements
Do you have experience in Microsoft Word?, Do you have a High school diploma or GED?, * Excellent written and verbal communication skills required.
- High school degree
- Some experience in MS Word, Outlook and Excel
PREFERRED SKILLS
- Experience in CU*Base a plus
- Prior experience as a teller or cashier
ADDITIONAL NOTES
- Able to work weekends as needed.
- Ability to stand/or sit for long periods of time.
- Ability to spend long periods of time looking at computer screen
- Repetitive movement frequently required using wrists, hands, and fingers.
- Ability to lift and/or move up to 30 pounds.
Looking for a candidate whom:
- Is passionate about providing a wonderful member service experience
- Is looking for not just a job, but a career with a growing financial institution
- Is willing to go above and beyond
- Has a flexible schedule
Benefits & conditions
Pulled from the full job description
- Paid training
- 401(k)
- Health insurance
- 401(k) matching
- Paid time off
- Vision insurance
- Health savings account, * 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
- Volunteer time off