Network Specialist
Role details
Job location
Tech stack
Job description
Enroll Families in the FCCHEN (Network) Child Care Subsidy Program by contacting families and setting up enrollment appointments, reviewing program requirements with parents, documenting need and eligibility for services, and maintaining the family data file.
· Prepares and mails current child care certificates, notices, and revisions.
· Calculates family fees, and authorizes childcare schedules based on the parents' certified need.
· Supports families and providers during participation in the program by answering questions and providing technical assistance.
· Recertifies families to meet due dates.
· Maintains program files in accordance with state & federal guidelines.
Work Closely with the Program Director and Provider Services Manager to ensure Network-eligible families and providers receive support by counseling parents, either by email, telephone, or in person, on making informed choices about childcare.
· Offers referrals to providers of their choice within the Network, and provides referrals to other social services when needed.
· Assists with scheduling and completing Parent Conferences, child developmental assessment data entry, and coordination and facilitation of the Parent Advisory Committee as needed.
· Assists with family engagement opportunities
· Occasional travel to assist the Provider Services Manager with site assessments.
Develops and Maintains Professional Knowledge by attending approved job-related meetings, workshops, and conferences for job enhancement. Participating in agency staff meetings as a resource and as a colleague.
Contributes to Team Effort by joining in projects, researching and suggesting solutions, and assisting in mass mailings for any program. Performing tasks other than those listed when requested by the supervisor.
Requirements
Do you have experience in Writing skills?, Join the SNCS team! We are seeking an attentive, collaborative, engaging professional with a desire to help families and childcare providers for our Network Family Support Specialist position. This individual administers childcare subsidies while coordinating support and resources for children, families, and their providers., · 1+ years of relevant administrative experience, with strong analytical and organizational skills.
· Knowledge of child development or early childhood education preferred.
· Experience in case management and familiarity with state-funded or non-profit organizations preferred.
· Detail-oriented with the ability to prioritize tasks, meet deadlines, and produce accurate written materials.
· Excellent interpersonal and communication skills; must demonstrate professionalism, discretion, and the ability to work with diverse individuals and sensitive information.
· Strong judgment and ability to manage multiple, evolving responsibilities independently.
· Proficiency in Word, Excel, Outlook, and general internet use; database and presentation software experience is a plus.
· Solid math, grammar, spelling, and writing abilities.
· AA Degree in liberal arts, business administration, social sciences, or equivalent experience.
· Must pass a criminal background check.
Benefits & conditions
Pulled from the full job description
- Childcare
- 401(k)
- Health insurance
- 401(k) matching
- Paid time off
- Vision insurance
- Dental insurance
Full job description
Part-time: 30 hours/week Wage: $21-$23/hour, with 401(k), medical benefits, paid sick and vacation, and E.A.P.
Sierra Nevada Children's Services is a private, nonprofit child care resource and referral agency that has served families, early childhood professionals and the community since 1978., * 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance