Information Technology (IT) Manager in Bethlehem

We are seeking an experienced and hands-on IT Manager to lead and oversee our organization's technology infrastructure across multiple office locations. The ideal candidate will have a proven track record of designing and managing multi-site networks, implementing cybersecurity programs, administering enterprise IT policies, and managing company-issued technology assets.

This role requires a strategic thinker who can also execute day-to-day IT operations, ensuring secure, reliable, and scalable technology solutions that support business growth.

Key Responsibilities

Network Infrastructure & Multi-Site Management

• Design, implement, and maintain secure enterprise network infrastructure across multiple states and office locations.
• Manage WAN, LAN, VPN, SD-WAN, wireless networks, firewalls, and internet connectivity.
• Standardize network architecture and IT systems across all locations.
• Monitor network performance, troubleshoot issues, and ensure maximum uptime.
• Coordinate with vendors, ISPs, and telecommunications providers.

Cybersecurity & Risk Management

• Develop and enforce cybersecurity policies, standards, and best practices.
• Implement endpoint protection, intrusion detection/prevention, vulnerability management, and threat monitoring solutions.
• Conduct security audits, risk assessments, and compliance reviews.
• Lead incident response efforts and disaster recovery planning.
• Ensure compliance with applicable security and privacy regulations.

IT Asset & Property Management

• Manage inventory and lifecycle of all company-issued technology assets, including laptops, desktops, mobile devices, monitors, and peripherals.
• Oversee equipment deployment, replacement schedules, and asset recovery.
• Maintain accurate records of assigned equipment and employee acknowledgments.
• Establish and enforce asset management procedures.

IT Policies & Governance

• Develop, update, and maintain enterprise-wide IT policies and procedures.
• Create standards for acceptable use, remote access, password management, device security, and data protection.
• Ensure employees understand and comply with IT policies.
• Partner with HR and leadership on technology onboarding and offboarding processes.

Leadership & Support

• Lead internal IT operations and provide technical guidance to staff.
• Manage IT projects, budgets, and vendor relationships.
• Evaluate and recommend technology solutions to improve efficiency and security.
• Provide escalation support for complex technical issues.
• Develop long-term IT roadmaps aligned with business objectives.

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field (or equivalent experience).
• 5+ years of IT management experience.
• Experience managing enterprise environments across multiple locations and states.
• Strong knowledge of:

• Microsoft 365 Administration
• Windows Server environments
• Active Directory and Azure AD
• Network design and administration
• Firewalls, VPNs, and wireless infrastructure
• Cybersecurity frameworks and best practices
• IT asset management systems

• Experience creating and implementing company-wide IT policies and procedures.
• Strong project management and organizational skills.
• Excellent communication and leadership abilities.
• Experience with cloud platforms such as Microsoft Azure or AWS.

• Competitive salary
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development and certification reimbursement
• Career growth opportunities
• Collaborative and innovative work environment

Salary Range

$95,000 - $140,000 annually (based on experience, certifications, and qualifications)

Company DescriptionFIS, strives to provide superior service in the industrial, commercial, telecommunication, and utility market. The safety of our team, their families, and our partners is our first priority. We believe in building lasting relationships through mutual respect and understanding. We vow to complete each project as safely and efficiently as possible while respecting our partners' time and financial investment.Company DescriptionFIS, strives to provide superior service in the industrial, commercial, telecommunication, and utility market. The safety of our team, their families, and our partners is our first priority. We believe in building lasting relationships through mutual respect and understanding. We vow to complete each project as safely and efficiently as possible while respecting our partners' time and financial investment.