IT Support Center Services - Fixed-term for 1 Year , 40-60%

Become part of our dynamic and dedicated team at the LGT IT Service Desk in Zurich. Together with experienced colleagues, you will help ensure smooth 1st- and 2nd-level support for LGT Bank Switzerland. In our multilingual working environment, you will take on the following responsibilities:

Your challenges:

• You support our internal clients by phone, remotely, or directly on site
• You receive user requests, analyse problems, and independently or in collaboration with internal specialist departments develop suitable solutions
• You handle support cases efficiently and contribute to sustainable problem resolution
• You are willing to travel within Switzerland and support our locations when needed

We are looking for a motivated individual with a strong service orientation and solid IT technical know-how. You bring the following qualifications:

• Initial experience in IT support or an IT helpdesk role is an advantage

• Sound knowledge of IT hardware, Microsoft 365, Windows 11, MS Office applications, MS Teams, as well as Apple devices and the iOS environment

• High IT affinity combined with a strong service and quality mindset

• An open, friendly, and flexible personality who enjoys supporting others, is willing to work flexible hours, travel within Switzerland, and ideally holds a Category B driving licence

• Very good German language skills, both written and spoken, as well as good English skills; additional language skills, especially French or Italian, are an advantage

LGT is the largest Private Banking and Asset Management group in the world to be owned by an entrepreneurial family. As the family office of the Princely House of Liechtenstein, we have years of experience in the management of sizeable sums of assets., LGT Gruppe Holding AG Banking 1,001-5,000 employees Vaduz, Liechtenstein