IT Supervisor

Group Llc
Charlotte, United States of America
14 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
Chinese, English
Experience level
Intermediate
Compensation
$ 180K

Job location

Charlotte, United States of America

Tech stack

Microsoft Active Directory
Business Systems
Computer Security
Information Technology Operations
Network Security
Networking Cables
Office Automation
Software Engineering
Enterprise Software Applications
Information Technology

Job description

We are seeking a highly skilled and proactive IT Supervisor to lead and oversee our organization's information technology operations. The ideal candidate will be responsible for managing IT infrastructure, ensuring system security, and supporting technical support functions across the enterprise. This role offers an excellent opportunity to drive technological excellence, optimize systems performance, and implement innovative solutions aligned with organizational goals. The successful applicant will possess strong leadership qualities, technical expertise, and a strategic mindset to manage complex IT environments effectively., * Lead the implementation, maintenance, and continuous improvement of ERP and OA systems.

  • Manage the daily operation, support, and troubleshooting of core business systems.
  • Analyze and optimize business processes to improve system efficiency and performance.
  • Ensure site information security through antivirus management, security policies, and access controls.
  • Plan and oversee low-voltage infrastructure projects, including network cabling, surveillance systems, and on-site IT infrastructure.
  • Collaborate with cross-functional teams to support system enhancements and digital transformation initiatives.
  • Maintain technical documentation and ensure reliable IT system performance.

Requirements

Do you have experience in Technical solutions implementation?, Do you have a Bachelor's degree?, * Bachelor's degree in computer science, Information Technology, Network Engineering, Software Engineering, or a related field.

  • Minimum of 3 years of experience implementing and supporting ERP and OA systems in a manufacturing environment.
  • Experience providing enterprise IT support, troubleshooting, and system maintenance.
  • Knowledge of enterprise technologies such as Active Directory (AD), Exchange, antivirus solutions, network security, and low-voltage infrastructure.
  • Strong analytical, problem-solving, and communication skills with the ability to work independently.
  • Fluent in English and Chinese (Mandarin).
  • Must be authorized to work in the United States (U.S. Green Card holder or U.S. work authorization required).

Pay: $100,000.00 - $180,000.00 per year

Experience:

  • ERP systems/Implementation: 3 years (Required)
  • Office Automation systems: 3 years (Required)
  • Manufacturing industry: 3 years (Required)

Language:

  • Mandarin (Required)

Benefits & conditions

Salary: $100,000-$180,000 annual

Schedule: 8:30AM-5:30PM Monday to Friday

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