Mgr IT Site Reliability Eng

The Manager, IT Site Reliability Engineer, is responsible for leading and managing a team of Site Reliability Engineers who design, operate, and support the infrastructure services that host the Firm's applications and technologies. This role is accountable for service reliability outcomes, operational excellence, and alignment to enterprise technology strategy, ensuring the team delivers reliable, scalable, and secure services in support of business objectives., · Lead and oversee the use of infrastructure-as-code and automation practices to ensure the reliability, scalability, and performance of infrastructure technologies and cloud-based applications.

· Establish standards and accountability for observability, monitoring, and automated remediation capabilities to ensure service-level objectives are defined, achieved, and continuously improved.

· Provide managerial oversight and guidance, serving as an escalation point and advisor to ensure infrastructure solutions meet enterprise requirements.

· Review, approve, and ensure the quality of technical documentation produced by the team (e.g., Technical Requirements, Technical Designs, Procurement Specifications, Technical Flow Charts, Implementation Plans).

· Oversee implementation planning activities, ensuring appropriate resourcing, sequencing, risk mitigation, and alignment with operational and strategic priorities.

· Review and approve Technical Impact Analyses, ensuring technical, operational, and business impacts are fully evaluated and addressed.

· Provide leadership, coaching, and direction to multiple skill levels within the Site Reliability Engineering career path and support operational teams.

· Accountable for the delivery and outcomes on large, complex projects and programs by managing and guiding Lead Site Reliability Engineers and project leads.

· Serve as a technical and operational advisor to Solutions Architecture, partnering to ensure required technical deliverables, dependencies, and work efforts are appropriately identified and coordinated.

· Apply strong analytical, problem solving and attention to detail skills.

· Assess and guide adoption of new technologies,

· Ensure effective and appropriate use of assigned technologies.

· Demonstrate people leadership and interpersonal skills, including coaching, influencing and resolving conflict across diverse technical teams.

· Communicate effectively with both technical and business stakeholders, translating complex concepts into clear priorities, risks, and outcomes.

· Stay informed on industry trends and emerging technologies.

· Drive accountability for goals, performance, and delivery through others, ensuring commitments are met across competing priorities.

· Set priorities and allocate resources effectively in a fast-paced, changing environment with multiple concurrent demands.

· Demonstrate commitment to and reinforcement of the Firm's Core Values, embedding them into team culture, decision-making, and performance expectations.

EDUCATION AND/OR EXPERIENCE:

· Bachelor's degree in Computer Science, Engineering, Mathematics, or a related discipline and 7 to 10 years of progressive experience in infrastructure, reliability, or platform engineering, or an equivalent combination of education and experience.

· Proficient knowledge and in-depth understanding of how business and technical processes integrate are required.

· Proven experience with many of the tools listed including but not limited to the following: Azure Cloud, AWS Cloud, Azure DevOps, Terraform, Ansible, Git, VMware, Windows, Linux, Kubernetes, SQL, etc.

· Familiarity with System Development Life Cycle processes is required.

CERTIFICATES AND/OR LICENSES:

· Microsoft Certified: Azure Solutions Architect Expert, Terraform Associate, Red Hat Certified Specialist, or similar.

· ITIL and/or MOF best practices certifications a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

Kforce is a solutions firm specializing in technology, finance & accounting[DEL: , :DEL] and professional staffing services.Each year, we help more than 30,000 people find work.We partner with more than 3,000 companies, including a significant majority of the Fortune 500, to find solutions for their talent, team and project needs. At Kforce, we thrive on building lasting relationships and making a positive impact on the lives of all we serve. Our national network of 2,000+ associates support our ability to meet the needs of customers of all size. We are proud of the culture we've created. Our people enjoy a hybrid work environment where flexibility and choice are empowered by trust and technology. Our office occasional approach gives Kforcers the ability to achieve high performance levels while designing their best lives. Join the Kforce family and we will support you with expert training, innovative tools[DEL: , :DEL] and a team of great people. Together, we can achieve powerful results.At Kforce,We Love What We Do. We Love Who WeServe., By clicking "Apply Today" you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.