Information Technology Specialist
Role details
Job location
Tech stack
Job description
We are seeking an experienced Onsite Field Support Engineer EUC L2 to join our team in Location: Amsterdam, Netherlands . The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach. Key Responsibilities: - Provide on-site and desktop support for users, ensuring issues are resolved quickly and efficiently. - Troubleshoot and resolve hardware, software, and network-related issues. - Install, configure, and maintain desktop systems, laptops, and peripherals. - Ensure the deployment of operating systems, updates , and software packages . - Work with the IT team to resolve and escalate issues as needed. - Perform routine system audits and ensure systems are up-to-date and secure. - Provide end-user training and technical documentation where necessary. - Collaborate with team members and manage support tickets for various internal stakeholders.
Requirements
Required Skills & Qualifications: - 2+ years of experience in Desktop Support or similar roles. - Strong experience with Windows OS , Mac OS , and Linux environments. - Experience with Active Directory for user management, group policies, and security...