Head of Data

HEAD OF DATA & ANALYTICS UP TO £120,000 LONDON - HYBRID - 4 DAYS A WEEK IN OFFICE Please note: you must have full UK right to work and be able to commute to West London four days per week. ABOUT THE ORGANISATION A leading UK-based organisation with a large consumer and events-focused operation, spanning merchandise, ticketing, hospitality, digital engagement, and commercial partnerships. The business is on a mission to elevate how it uses data to understand, engage, and serve its audience. The central Data & Analytics function is instrumental in this transformation, unifying multiple data sources into a single, accessible environment to deliver actionable insight across the business. Following a recent restructure, the data function is entering an exciting phase of growth and investment, focused on delivering a cutting-edge data platform and embedding advanced analytics and predictive capabilities throughout the organisation. THE TEAM You'll lead a growing central data and analytics function, currently a small but capable team of engineers and analysts, with headcount expansion planned over the next year. The team manages the full data lifecycle - from ingestion and governance through to reporting and predictive modelling, supporting departments across the organisation, including finance, digital, marketing, and operations. It's a collaborative environment that values innovation, technical credibility, and strong stakeholder relationships. THE ROLE As Head of Data & Analytics, you'll take ownership of the organisation's data strategy - ensuring its infrastructure, governance, and analytical capabilities evolve in step with commercial and digital ambitions. You'll lead the continued development of a centralised GCP-based data platform, bringing together data from multiple business systems to enable real-time insight and data-driven decision-making. Key responsibilities include: Define and implement the data strategy, aligning it with wider commercial and customer objectives. Lead and evolve the centralised data platform (GCP) - integrating data from ticketing, digital, merchandise, and operational sources. Act as the subject matter expert for data infrastructure, architecture, and tooling. Oversee data governance and compliance frameworks, ensuring best practice across all data activities. Lead on reporting and insight standardisation through tools such as Power BI and Omni, ensuring a consistent view of business performance. Drive predictive analytics and machine learning initiatives, including customer lifetime value and propensity modelling. Collaborate cross-functionally with commercial, finance, and digital teams to ensure insights translate into measurable business outcomes. Build, mentor, and grow the internal data team - fostering capability across engineering, analytics, and data science. SKILLS & EXPERIENCE REQUIRED Proven experience leading a data or analytics function, ideally within a complex consumer, retail, or events-led organisation. Strong technical expertise in GCP, SQL, and Python. Proficiency with Power BI and/or Omni (or similar tools such as Looker). Experience with modern data tooling (DBT, Docker) and building scalable data environments. Strong knowledge of data governance, compliance, and architecture best practices. Excellent stakeholder management and communication skills. Experience with web and app event tracking and customer data ecosystems. Strategic mindset with the ability to balance hands-on technical leadership and high-level planning. WHY APPLY? Shape and deliver the data strategy for a nationally recognised brand with a passionate audience. Build a modern data environment from a strong foundation, with leadership backing and growth budget approved. Lead major initiatives in predictive analytics, data governance, and digital optimisation. Work with an ambitious, collaborative team that's placing data at the heart of decision-making.