Ecommerce Specialist

SVC Labs
Crawley, United Kingdom
17 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
£ 42K

Job location

Remote
Crawley, United Kingdom

Tech stack

A/B testing
Artificial Intelligence
Google Analytics
Data Intelligence
Shopify
Klaviyo Email and SMS Marketing

Job description

We're looking for a hands-on Ecommerce Specialist to help run and grow STYRKR's direct-to-consumer engine across every lever that moves it: CRM, Shopify & CRO, paid media, affiliates and Amazon.

STYRKR sells premium, science-backed fuel to endurance athletes - gels, bars, electrolytes and hydration that people use, run out of, and re-order. That makes us a consumables-subscription business, where the second and third order matter more than the first, and where replenishment timing, repeat-purchase rate and LTV:CAC are the numbers that decide whether we win. If you want to lead the full D2C stack with our head of marketing, at a fast-growing, athlete-obsessed brand - not just one channel - and you think in test-learn-compound, this is for you.

What You'll Do

  • Run CRM & Lifecycle - Own the day-to-day in Klaviyo: build, QA and ship the flows and campaigns that drive 30-40% of our revenue, and segment hard. You'd help with aligning our CRM freelancers and designers to ensure campaigns that convert constantly leave our mailbox.
  • Defend Subscription Retention - Champion our Recharge funnel to attack churn and drive measurable growth: build churn-prevention and reactivation journeys, and make Subscribe & Save the easy choice for repeat buyers.
  • Own Shopify & CRO - Work closely with the HoM and devs to own the store day-to-day (merchandising, PDPs, launches, bundles) and ship a steady drumbeat of A/B tests across PDP, cart, checkout, using Microsoft Clarity and GA4 to find the friction before you form the hypothesis. Shoplift AI is the current stack for CRO testing.
  • Manage Paid Media - Get hands-on across Meta, Google (Search, Shopping, PMax, YouTube) and TikTok working with our freelancers to: pace budgets, manage audiences and keywords, traffic creative, and watch ROAS, CPA, new-customer CAC and MER in Triple Whale - protecting allowable CAC while finding room to scale.
  • Grow the Affiliate & Creator Programme - Work with our Athletes and Ambassadors manager to help recruit and manage affiliates and athlete ambassadors end-to-end; keep codes, links and commissions clean and attribution honest via Avelon network.
  • Scale Amazon - Help build STYRKR's Amazon channel (listing and A+ content optimisation, Sponsored Products/Brands, Buy Box, reviews and replenishment) as a priority growth bet alongside our D2C store.
  • Close the Loop on Data - Pull cross-channel reporting from Triple Whale, Shopify, Klaviyo and GA4 into a clean weekly/monthly cadence; think in LTV:CAC, payback and repeat purchase, and keep our Monday.com boards live so the whole team can see status at a glance., * Shopify & Klaviyo fluency - You've lived in both daily: building store changes and shipping email flows and campaigns without hand-holding.

Requirements

Do you have experience in UX?, * Paid media chops - Practical, in-platform experience running Meta and Google at minimum: campaign structure, budgets, audiences and creative trafficking.

  • Data fluency - You can read a dashboard, work out ROAS, CPA and AOV yourself, and turn a number into a clear, testable next move.
  • A test-and-learn instinct - Real CRO / A/B experience and the discipline to brief, ship, read and document, so wins compound instead of evaporating.
  • An organised self-starter - You can own a calendar and a prioritised backlog and keep them moving without being chased.
  • Sharp written English - Strong enough to brief and edit email and ad copy that sounds like STYRKR.

Benefits & conditions

Pulled from the full job description

  • Employee discount
  • Company pension
  • Casual dress
  • Work from home
  • On-site parking, * AI-fluent: you already use AI tools to ideate, draft and produce in hours, not days (we're an AI-forward team)
  • Basic HTML/Liquid and Figma
  • You're an endurance athlete yourself (runner, cyclist or triathlete) so you genuinely get the customer

Why STYRKR

Founder-led, science-backed and growing fast across the UK, EU, US and AU. You'll get real ownership across the entire D2C stack, a modern tooling setup, and a team that fuels the athletes you'll see at the start line of every major endurance event. [Plus: product allowance, race entries, kit - confirm.], We're looking for commercial judgement and a test-and-learn mindset - not a full redesign or pixel-perfect mock-ups. Spend no more than 1 hour on it.

Pay: £38,000.00-£42,000.00 per year

Benefits:

  • Casual dress
  • Company pension
  • Employee discount
  • On-site parking
  • Work from home

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