Network Control Tech- Entry Level
Equifax
Louisville, United States of America
14 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
JuniorJob location
Louisville, United States of America
Tech stack
Bomgar
Issue Tracking Systems
Network Troubleshooting
Network Control
PuTTY
ServiceNow
Job description
Equifax is looking for a Network Control Technician to join our growing team! This individual will perform as the first line of defense on a 24/7 support team to take appropriate action toward resolving system and network problems and respond to customer inquiries and assist in troubleshooting and resolving challenges while minimizing the impact on customer service.
Requirements
- At least 1 year of experience with Bomgar, PuTTY, WinSCP
- At least 1 year of experience with a ticket system, Service Now preferred
- High school diploma required
- At least 2-4 years of experience solving system and network issues, preferably in a call center or support center environment, * At least 1 year of experience with Bomgar, PuTTY, WinSCP
- At least 1 year of experience with a ticket system, Service Now preferred
About the company
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!