IT Information Systems Specialist | IT - Applications - Clinical

• Manage, maintain, and support enterprise information systems to ensure optimal performance, reliability, and security.
• Troubleshoot and resolve hardware, software, system, and network-related issues.
• Monitor system performance and proactively identify opportunities for improvement and optimization.
• Coordinate and implement system upgrades, patches, enhancements, and maintenance activities.
• Collaborate with cross-functional IT teams, vendors, and business stakeholders to support infrastructure and operational needs.
• Develop and maintain technical documentation, system procedures, and operational standards.
• Provide guidance and support to end users regarding system functionality, best practices, and security protocols.
• Assist with system administration, configuration, user access management, and performance monitoring.
• Support backup, disaster recovery, business continuity, and data protection initiatives.
• Ensure compliance with organizational security standards, policies, and regulatory requirements.

• High School Diploma or GED required.

• Associate's or bachelor's degree in information technology, Computer Science, Information Systems, or a related field preferred.

Experience

• Minimum of three (3) years of experience managing information systems, systems administration, or IT infrastructure.

• Proficiency in troubleshooting and resolving hardware, software, and network-related issues.

• Experience implementing system upgrades, patches, enhancements, and maintenance activities.

• Experience coordinating with cross-functional teams to support IT infrastructure and operational needs.

• Strong technical documentation, process documentation, and end-user support skills.

• Familiarity with backup, disaster recovery, and business continuity processes.

Preferred Qualifications

• Experience supporting enterprise systems in a healthcare, hospital, or large corporate environment.

• Knowledge of Active Directory, Windows Server, virtualization, cloud technologies, or enterprise applications.

• Experience monitoring system performance and implementing system improvements.