Senior Manager - Salesforce

At MiniMed, we are always working for our patients, doctors and our employees. Touching lives everyday and making a difference in how we serve the community. Do you have a passion for innovating and developing next generation of Diabetes technology systems and platforms? Are you excited to be a member of the team that designs technology solutions to transform customer experience and modernize business processes? Are you interested in developing and implementing strategies that align with the company's overall goals and objectives, lead and motivate teams to achieve high levels of productivity and efficiency?, Responsibilities may include the following and other duties may be assigned.

Manage strategy, planning, and execution:

• Driving statistical planning and deriving strategic goals

• Defining the objectives, KPIs and enablers for the business unit.

• Planning technology roadmap to provide innovative solutions.

• Providing scope and direction to nationwide programs and defining trends

Manage business, IT, and stakeholders:

• Improving operational efficiency and increase profitability through continuous improvement.

• Growing business partnerships and mutually beneficial communication framework.

• Enabling trust with stake holders to consistent delivery with quality

Hiring, Objective Setting, Performance Management, Training, and Development:

• Acquiring and nurturing the right talent to meet the challenges of the business.

• Ensuring objective and frequent feedback to employees to drive ownership, awareness, and accountability.

• Managing vendors and planning for budgets

• Ensuring that employees go through mandated hours of training and are up to date on organizational needs

Planning for the future, Prioritization, Positioning, Forecasting, and Budgeting:

• Defining the technology migration strategy for the organization

At Minimed, we are looking for a Senior Manager, Salesforce who will be responsible for overseeing the daily operations of our Digital Technology CRM Team. In this position, you will lead a team of employees and ensure that they are working together to achieve our goals. You will be expected to develop and implement strategies to improve efficiency and productivity. The ideal candidate will have a proven track record of success in a similar role and possess excellent leadership and communication skills.

The ideal Senior Manager, Salesforce should possess strong leadership and communication skills, as well as the ability to analyze data and make informed decisions. They should have a proven track record of success in their field and be able to adapt to changing business environments and priorities. Senior Managers should also be able to work collaboratively with other teams and stakeholders to achieve company-wide goals., + Bachelor's degree in Engineering, Science, or technical field with a minimum of 7 years of relevant experience with 5+ years of managerial experience, or advanced degree with a minimum of 5 years of relevant experience with 5+ years of managerial experience.

Nice to Haves:

• Prefer 10+ years of work experience in IT industry and 4+ years of experience working as a Senior Manager

• Prefer around 6 years on salesforce platform

• Moderate level understanding of Salesforce product suites including sales, service, experience clouds.

• Experience defining technical architecture diagrams, identifying gaps between current and desired states.

• Strong understanding of environment management, release management, code versioning best practices and deployment methodologies

• Familiarity with authentication patterns (SAML, SSO, oAuth); platform security capabilities; data visibility considerations

• Knowledge about data integration tools and experience integrating salesforce with other business applications.

• Ability to delve into custom salesforce apex code to debug issues and develop code for proof concepts.

• Salesforce certifications in one or more areas (Application Architect, System Architect, Platform Developer, Administrator)Experience in Additional Salesforce Clouds (Health Cloud, Commerce Cloud, Experience Cloud, Marketing Cloud)

• Experience customizing and/or integrating with App Exchange Products/ third party Apps

• Experience developing Apex Frameworks and or utilities for Salesforce.com platform.

• Ability to analyze performance issues arising and provide a remediation plan for custom code running on Salesforce.com platform.

• Experience in Salesforce.com reports and dashboards.

• Experience using relational databases and reporting warehouses.

• Ability to balance multiple assignments and deadlines at same time.

• Strong written and oral communication skills (timely, clear, concise, accurate, conclusive targeted to audience)

• Experience in applying artificial intelligence to solve real-world business problems, including designing, developing, and deploying machine learning models and data-driven solutions.

• Skilled in working with large datasets, building predictive models, and leveraging techniques such as natural language processing, computer vision, and deep learning to extract insights and improve decision-making. Proficient in common AI frameworks and programming languages, with a strong understanding of model evaluation, optimization, and ethical considerations. Adept at collaborating cross-functionally to translate business requirements into scalable AI solutions that drive efficiency, innovation, and measurable impact.

MiniMed offers a competitive salary and flexible benefits package

At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.

Salary ranges for U.S (excl. PR) locations (USD):$136,000.00 - $230,000.00

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

This position is eligible for a short-term incentive called the Short Term Incentive (STI).

At MiniMed, we are committed to supporting the well-being and financial security of our employees. Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account. In addition, all regular employees enjoy incentive plans, a 401(k) plan with company match, short-term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program. Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements. Please note that "regular employees" refers to those who are not temporary staff, such as interns, and some benefits may not apply to employees in Puerto Rico.

For further details about our comprehensive benefits, we encourage you to visit the link below.

At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world., MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey - when and how they need it. For more than 40 years, we've been committed to redefining what's possible: intelligent dosing systems designed for real life, predictive insights that stay a step ahead, and always on support when it's needed most. At the heart of everything we do is a simple Mission: to make every day a better day for people with diabetes.