Tech Support/Helpdesk

Job Cloud Inc.
Miami, United States of America
17 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior

Job location

Miami, United States of America

Tech stack

Backup Devices
Hyper-V
Issue Tracking Systems
Microsoft Office
Microsoft Servers
Networking Basics
Remote Service Software
Software Deployment
Xen Servers
Virtual Computing
VMware

Requirements

This position is for an entry-level to mid-level technician with at least 1 year of experience in the following

  • Supporting Microsoft environment
  • Proficient in Microsoft Office
  • Virtual computing envirnments (Vmware, XenServer, Hyper-V, other)
  • Remote support tools
  • Software deployment tools
  • Basic networking knowledge
  • Installing/managing printers
  • VDI
  • Backups

Additionally, the ideal candidate will have experience with a ticketing system and supporting users remotely. Experience at an MSP is preferred but not required.

Apply for this position