IT Operations Assistant Needed in Irvine, CA | In Office, Local Candidates Only
Role details
Job location
Tech stack
Job description
As an Information Technology Operations Assistant, you will support a dynamic and fast-paced Information Technology department that serves a national, well-respected real estate property management company. This role provides essential clerical, logistical, and operational support to the Information Systems team, including equipment ordering, shipping and receiving, invoice processing, cellular and mobile device management, inventory coordination, and routing IT support tickets.
This position is ideal for someone highly organized, resourceful, detail-oriented, and eager to contribute to a high-performing technology team.
Compensation: $28 to $32 per hour, based on your experience, with opportunities for a bonus.
Schedule: Monday through Friday, 8 am to 5 pm, in office role.
What You'll Own
Operational & Technical Support
- Computer equipment purchasing
- Ordering and coordinating cellular service, phones, and tablets
- Management of mobile devices and cellular lines, plans, and tracking
- Basic hardware configuration and equipment preparation
- Routing IT support tickets to the appropriate technicians or departments
- Data entry and updates for inventory and ticketing systems
Purchasing, Vendors & Logistics
- Creation of purchase orders
- Invoice processing
- Vendor account management, including AP account responsibilities for technology vendors
- Shipping and receiving of equipment and materials
- Initiation and tracking of Return Merchandise Authorizations (RMAs)
- Coordination of warranty repairs with manufacturers and vendors
- Scheduling and logistical coordination for equipment installations with sites and vendors
- Expense account management for the CTO
Requirements
Do you have experience in Windows?, Do you have a Bachelor's degree?, * Customer Focus: Excellent customer service at all levels
- Attitude & Drive: Positive, motivated, and eager to learn
- Communication: Strong verbal and written communication skills
- Tech Readiness: Familiarity with Microsoft Windows, Word, Excel, and general productivity tools
- Organization: Efficient data entry skills with the ability to manage multiple concurrent projects
- Problem-Solving: High degree of independent resolution
Qualifications
- Education: Bachelor's degree preferred
- Experience: Technical exposure preferred, shipping and receiving, managing vendor accounts, and handling cellular devices, This position requires regular periods of sitting, standing, walking, and the use of hands and arms. Occasional climbing may be required. Extended use of computers or telephones is typical. The role may involve lifting up to 25 pounds independently. Candidates must be able to respond promptly to both visual and auditory cues and may be required to work indoors or outdoors under various weather conditions.
Benefits & conditions
Pulled from the full job description
- Referral program
- Tuition reimbursement
- AD&D insurance
- 401(k) matching
- Employee discount
- Vision insurance
- Health savings account, * Medical, Dental & Vision: Includes company-paid individual PPO-HSA plan with employer contribution; HMO options available for California residents. Dental and vision coverage is fully paid for employees; dependent coverage is available at additional cost.
- Retirement Plans (401K): Company matches 1/3 of the employee's contribution up to 2% of salary.
- Life & Disability Insurance: Up to $100,000 life and AD&D coverage, plus short- and long-term disability. Supplemental plans also available.
- Time Off: 11 paid holidays, 2-4 weeks of vacation based on tenure, and sick leave per state/local requirements.
- Referral Bonuses: $1,000 for eligible employee referrals.
- Volunteer Time Off: Up to 16 hours annually (8 personal volunteer hours and 8 company-sponsored).
- Perks: Professional development, tuition reimbursement, employee discounts, and more.