IT Service Management Engineer

Mpower Plus Rezolve Ai Group Ltd
Fort Worth, United States of America
10 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Fort Worth, United States of America

Tech stack

API
Agile Methodologies
Amazon Web Services (AWS)
Azure
Bash
Software as a Service
Cloud Computing
Configuration Management Databases
Information Systems
Computer Engineering
Continuous Delivery
Continuous Integration
Data Integration
Data Integrity
ETL
DevOps
Github
Monitoring of Systems
System Center Configuration Manager
Powershell
Scrum
Power BI
Software Asset Management
SQL Databases
Systems Integration
Flexera
Kubernetes
Information Technology
Deployment Automation
Casper Suite
GraphQL
Hardware Asset Management
REST
Software Version Control
Dynatrace
Docker
VMware

Requirements

My name is Sushmitha, and I am part of the Talent Acquisition team. I hope this message finds you well! I'm reaching out to connect regarding an exciting opportunity at Wipro for candidates with 3-6 years of experience in IT Service Management Engineer., ITAM / CMDB / Discovery Expertise, Scripting & Automation Skills, API / Integration Capability, Infrastructure Engineering & Cloud, Data Integrity & Problem Solving, Monitoring & Observability, Communication & Stakeholder Management, Bachelor's degree in computer science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training

  • 3+ years of experience designing, developing, and implementing large-scale solutions in production environments Prior Job Experience

  • Airline Industry experience Skills, Licenses & Certifications Proficiency with the following technologies:

  • Deployment Technologies: Kubernetes, Docker * Source Control: GitHub, Azure DevOps * Cloud Providers such as Azure and AWS

  • Ability to optimize solutions for performance, resiliency and reliability while maintaining an eye toward simplicity

  • Ability to concisely convey ideas verbally, in writing, in code, and in diagrams

  • Experience working within Agile methodologies (e.g., SCRUM) and DevOps toolchains, including Continuous Integration and Continuous Deployment

  • Ability to analyze complex infrastructure and data integrity problems and engineer durable technical solutions

  • Experience supporting enterprise ecosystems spanning Software Asset Management (SAM), Hardware Asset Management (HAM), CMDB governance, and discovery platforms

  • Flexera One modules including IT Asset Management (ITAM), IT Visibility (ITV), SaaS Manager, Licensing, Reporting, Data Collection, and Administration

  • Agent and agent less discovery, beacon configuration, and integrations with Azure, SCCM, JAMF, VMware, Archer, and Tanium

  • Business Intelligence & Reporting using dashboards, Power BI, GraphQL queries, and SQL-based ETL pipelines

  • Experience with Tanium administration, including the Tanium Asset module, and automation workflows

  • Proficiency in data integration and automation using REST APIs, GraphQL, PowerShell, SQL, and Bash, including ETL pipeline design, agent deployment automation, and advanced troubleshooting of discovery agents, beacon logs, and data collection processes

  • Experience with Dynatrace or equivalent monitoring tools in high-availability environments Top 3 Mandatory Skills: Asset management or discovery tooling, REST API and integration, infrastructure engineering

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