IT Field Service Technician

Hemmersbach is seeking a customer-focused Field Technician to deliver onsite and remote IT support for enterprise and consumer clients. The role includes installing, upgrading, repairing, and maintaining PCs, printers, servers, and data center equipment. The ideal candidate has experience with hardware support, networking, and HP server environments, and provides high-quality customer service while representing the company at client sites., Provide technical support for PCs, printers, servers, and data center equipment

• Communicate professionally with clients and ensure satisfaction

• Install, upgrade, and repair IT hardware and infrastructure

• Collaborate with dispatch, engineers, and project teams

• Troubleshoot hardware, software, and network issues

• Support HP servers and enterprise environments

• Track inventory and provide service updates

• Minimum of 2 - 3 years of experience in IT support (printers, HP servers, data centers, and enterprise-level projects).
• Experience in technical support or a similar role, with experience in troubleshooting hardware, software, and networking issues.
• Willingness to commute long distances between customer sites and must have a valid driver's license.
• Ability to lift and carry equipment up to 50+ lbs.
• Available to work a rotational 24/7 on-call; scheduled shift.

• Health/ Medical insurance
• Life insurance
• Disability Insurance
• Dental insurance
• Flexible spending account FSA
• Internal career development program
• Car Allowance/ KM Allowance
• Vision Insurance, * This role is an Hourly non-exempt salary position with a targeted salary range of $24 - $26 USD.