Production Support Engineer

Experience with Production support management for business-critical applications, batch monitoring and alert management Experience with Data reconciliation and validation across systems Experience with Incident and problem management Experience with Strong controls and compliance, SOX and regulatory reporting controls, audit readiness and governance standards

Preferred Skill and Experience

Experience in driving continuous service improvement initiatives Experience with controls automation initiatives (reducing manual effort, improving reliability), SQL query development for data analysis, troubleshooting, validation, and reporting Experience with Microsoft Office 365 (O365) for reporting, collaboration, and documentation Ensuring high system availability and operational stability Exposure to process optimization and operational governance Experience in Autosys/Procmon job scheduler