Network Operations Watch Officer

Apex Systems is currently hiring a Network Operations Watch Office with a GovCon client. This role is in support of a program with DISA.

Project Details / Mission Supported:

• Conduct initial analysis of reported outages and communicate with the Battle Captain within 15 minutes.
• Track current outages impacting the network, such as fiber cuts, equipment failures, or facility outages.
• Maintain knowledge of the status and restoration process for Internet Access Points (IAP), Trans-Oceanic Trunks (TOT), and high-capacity circuits.
• Provide timely reporting for all reportable outages through published reports to senior leaders.
• Understand trouble tickets as they are received and report the problem to the appropriate teams.
• Create network topologies and architecture diagrams as needed.

• Bachelor's degree and 4+ years' relevant experience (additional years' experience may be substituted in lieu of a degree)
• Experience in a NOC environment or as a Watch Officer; a telecommunications or satellite background is also applicable.
• Basic networking experience to understand and report on issues like fiber cuts, equipment failures, and facility outages.
• Experience with any ticketing system, such as Remedy or ServiceNow
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint) and SharePoint
• Experience with applications such as World Wide Online System (WWOLS), NCCM-R, or Telecommunications Certification Office Support System (TCOSS)

Location: Ft. Meade, MD Onsite expectation: Onsite; shifts offered are Wed-Sun 1pm-9m or Sun-Thurs 9pm-5am Clearance Level: TS Salary/Pay range: $43-47/hr W2

PLEASE NOTE: Candidates must be able to obtain and/or maintain a Department of Defense TS security clearance as a condition and continuation of employment*, Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

At Apex Systems, we are proud to support those who serve. Our commitment to the military community is reflected in our robust veteran hiring initiatives, military-friendly workplace policies, and nationally recognized programs. We value the leadership, discipline, and mission-first mindset that military professionals bring to our team. Join us in continuing your mission. Why Apex is a Top Choice for Veterans and Military Talent: * Military-Friendly Employer: Recognized as a Military Friendly® Employer for multiple consecutive years. * Transition Programs: DoD Skill Bridge program with multiple pathway options. * Veteran Hiring Commitment: We actively partner with multiple veteran and military organizations that specialize in IT upskilling and certification training, helping service members and veterans transition into high-demand tech careers * Apex Military Network: Internal employee resource group supporting veterans, Guard/Reserve members, and their families., Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.