Software Support Trainer

• Provide telephone, remote and desk side support for systems and applications.
• Lead in person training sessions
• Write Statement of Work proposals for application changes
• Develop, update and expand learning programs for both in person and remote environments
• Drive change, suggesting new and creative approaches to deliver content to learners
• Work with Developers for application testing scenarios

Do you have experience in Software troubleshooting?, The Software Support Trainer is a position that has a client-focused mindset and builds valuable relationships and collaboration. This position will work with the Business Analyst and work with the Tier 1 Help desk. Great communication skills and ability to work with different levels of IT experience is necessary., * Good written and verbal communication skills

• Strong demonstrable understanding of transactional systems
• Ability to independently perform all of the duties of the position efficiently and effectively
• Background in banking or mortgage processing helpful

Pulled from the full job description

• Health insurance
• Paid time off
• Vision insurance
• Dental insurance, * Dental insurance
• Health insurance
• Paid time off
• Vision insurance