IT professional

Are you ready to be the go-to technical expert for a leading global fintech? We are seeking an independent, hands-on IT professional to own the technology operations at our Mineola, NY office. In this newly created role, you will act as the primary onsite technical authority while simultaneously contributing to worldwide systems initiatives. You will champion a major global deployment of modern endpoint management tools across five distinct international sites. As a valued team member, you will enjoy a comprehensive benefits package that includes medical, dental, and vision coverage, with the company generously covering 50% of the premium costs for both you and your dependents, * Serve as the primary local IT resource for the Mineola office, delivering hands-on troubleshooting and systems support for all onsite staff.

• Act as the dedicated technical lead for rolling out and managing enterprise endpoint management solutions globally.
• Set up, configure, and seamlessly maintain a diverse fleet of hardware encompassing both Windows and macOS platforms.
• Manage user identity, access permissions, and secure employee onboarding and offboarding procedures.
• Serve as the onsite escalation point for complex technical issues, collaborating closely with a distributed international tier-one helpdesk team.
• Maintain local network infrastructure, including basic troubleshooting for LAN, WiFi, routers, and connectivity issues.
• Ensure all local endpoints strictly adhere to rigorous corporate security and compliance standards.

Skills

• Microsoft Intune (MDM)
• Microsoft Entra (Azure AD)
• Systems Administration & Endpoint Configuration
• Windows & macOS Troubleshooting
• IT Asset & Inventory Management
• Global Collaboration & Cross-Cultural Communication
• Customer Service Orientation

3 to 4 years of hands-on experience in IT support, systems administration, or a similar end-user technology support capacity.

Deep, proven expertise in configuring and managing Microsoft Intune. Extensive experience with Microsoft Entra Identity management and access troubleshooting.

Strong problem-solving abilities paired with a highly service-oriented and customer-centric mindset.

Ability to work 100% onsite, five days a week. Willingness to successfully pass a mandatory comprehensive background check and drug screening prior to employment.