Systems and Network Administrator

The IT Department at FMAA provides reliable, secure network infrastructure that supports the data and voice systems used by all airport departments. In addition, FMAA IT supports all airline passenger processing within the airport. The Systems and Network Administrator supports this infrastructure and its users. This is a professional position governed by Montana law and FMAA, The following duties are normal for this classification. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Provides Tier 1 and Tier 2 helpdesk support to all airport and stakeholder employees.
• Support the airport's LAN, WAN, WLAN, firewalls, switches, and servers both on-site and remotely. Run and terminate low voltage cabling
• Support the SITA common use passenger processing system (CUPPS). This includes complicated tickets between multiple stakeholders, vendors and FMAA staff.
• Support security systems including physical access control, security cameras, and identity management systems.
• Manage complex, technical projects spanning many months.
• Train users in IT and cyber security best practices.
• Keep abreast of industry best practices.
• Attend relevant training courses on systems, hardware, and software used at the airport.
• Maintain and build documentation in asset management system., * Requires constant use of hands to handle or feel objects and to type and use the keyboard and mouse.
• Frequently required to sit, talk, write, listen, and read.
• Requires ability to stand, walk, climb, balance, stoop, kneel, crouch and crawl and to reach with hands and arms.
• Frequently required to lift and/or move up to 50 pounds.
• May occasionally be subject to loud equipment noise.
• May require weekend or overtime work in the case of disasters, emergencies, or special projects.
• Participation in on-call rotation for IT department. This could constitute after hours and weekend calls with little to no notice which may require remote or on-site assistance.

Do you have a valid Driver's License license?, Do you have experience in Stakeholder management?, Do you have a Bachelor's degree?, Bachelor's degree in Computer Science, Cybersecurity, or a related field.

Minimum of four (4) years of professional experience supporting network infrastructure, systems administration, help desk operations, or enterprise technology environments.

Equivalent combinations of education, training, and experience may be considered.

Preferred Knowledge

• Strong technical understanding of LANs, WANs, WLANs, TCP/IP, subnetting, DNS, cyber-security standards, and firewall rules
• Fortinet Firewalls
• Microsoft software to include 365, Sharepoint, Teams, Outlook web, Azure, Entra ID, Intune, MDM, Hyper-Server, SQL
• Kaseya RMM
• Beyond Trust PRA or Bomgar
• IT Glue
• HPE/Aruba switching, Aruba Central, Clearpass
• Cambium point to point radio systems

Skills in

• Customer service, including maintaining a positive attitude during times of stress
• Strong attention to detail
• Problem solving using remote tools
• Project Management
• Managing multiple priorities concurrently

Ability to

• Work effectively with many interruptions.
• Establish strong working relationships with Airport users, the public, the Airport Authority Board, the staff, and other government agencies.
• Acquire considerable knowledge of federal and state laws, regulations, and policies that affect airports, Must be able to pass a federal background check, fingerprint-based criminal history investigation, and security threat assessment. Must possess and maintain a valid driver's license. Participation in the IT department on-call rotation is required and may involve remote or on-site response outside normal business hours.

Pulled from the full job description

• Health insurance
• Retirement plan
• Paid time off
• Vision insurance
• Dental insurance
• Life insurance, Job Types: Full-time, Permanent

Pay: From $30.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance