Technology Device Management Specialist

The Technology Device Management Specialist is responsible for the accurate set-up, tracking, maintenance, and distribution of company-owned technology devices. This entry-level role plays a critical operational support function by ensuring devices are properly inventoried, functional, and available when needed. The ideal candidate is detail-oriented, reliable, and comfortable following structured processes to maintain accurate records and device accountability., Device Inventory & Tracking

• Maintain accurate, up-to-date records of all company technology devices, including location, status, assignment, and condition
• Track device check-in and check-out activity to ensure full chain-of-custody accountability
• Conduct regular audits of device inventory and reconcile discrepancies

Device Preparation & Maintenance

• Power device service on and off as required
• Ensure devices are properly stored, set-up, and ready for deployment
• Identify damaged, missing, or malfunctioning devices and document issues accurately
• Apply appropriate charges or cost tracking for lost or broken devices in accordance with company policy
• Coordinate weekend or urgent shipments when business needs require
• Track shipments and confirm delivery receipt
• Maintain detailed system records with a high level of accuracy
• Follow established procedures for documentation and escalation
• Support process improvements related to inventory accuracy and device lifecycle management
• Follow company policies related to technology usage, security, and asset management
• Handle devices responsibly to reduce loss, damage, or misuse

Do you have experience in Standard operating procedures (SOPs)?, Do you have a High school diploma or GED?, * High school diploma or equivalent

• Strong attention to detail and ability to maintain precise records
• Basic comfort with technology devices (e.g., tablets, handheld devices, mobile equipment)
• Ability to follow written procedures and standardized workflows
• Strong organizational and time-management skills
• Reliable, dependable, and able to meet deadlines

Preferred

• Experience with inventory management, logistics, or asset tracking (professional, academic, or volunteer)
• Familiarity with salesforce

Work Environment & Schedule

• Entry-level operational role
• May require occasional weekend availability for urgent device shipments
• Hybrid

Hissho Sushi is the second-largest sushi franchise in the country, proudly operating in over 2,600+ locations across 80+ retail partners, including grocery stores, universities, hospitals, airports, and more. Our franchise-first model is built on a foundation of operational excellence, innovation, and strong retail relationships. We are committed to supporting our franchisees and delivering exceptional service and products to our customers.