eCommerce Merchandising Analyst
Role details
Job location
Tech stack
Job description
The eCommerce Merchandising Analyst plays a critical role in supporting the growth and performance of Hansgrohe's eCommerce business across key accounts. This position partners closely with Key Account Managers, Marketing, Sales Operations, and cross-functional teams to optimize online merchandising, enhance the digital customer experience, and drive profitable growth across major online retail platforms., eCommerce Performance & Analytics
- Monitor and analyze account performance using internal and external data sources (e.g., Salsify, Profitero, TrackStreet, customer portals).
- Identify trends, risks, and growth opportunities, translating insights into actionable recommendations.
- Prepare and present regular performance reports, including key metrics, KPIs, and optimization plans.
Competitive & Market Analysis
- Track competitor activity, pricing, assortment, and promotional strategies across key eCommerce channels.
- Evaluate market trends and customer behavior to inform account strategies and improve positioning.
Online Merchandising & Product Content
- Partner with Product and Content teams to optimize product listings, ensuring accuracy, completeness, and alignment with brand standards.
- Manage and maintain product content across platforms (e.g., Amazon Vendor Central, Wayfair Partner Home, Home Depot IDM, Costco.com).
- Support the execution of Enhanced Content (A+), product variations, and review programs to improve conversion and customer understanding.
- Ensure keyword strategies are effectively integrated into product content to maximize search visibility.
Cross-Functional Collaboration
- Work closely with Marketing, Logistics, Customer Service, and Finance to ensure seamless execution of eCommerce initiatives.
- Align account activities with financial targets and operational capabilities.
Promotions & Campaign Execution
- Support the planning and execution of promotional campaigns and online events.
- Monitor campaign performance and recommend adjustments to improve effectiveness and ROI.
Customer & Account Support
- Assist in addressing customer and account-related inquiries, ensuring timely resolution and a positive customer experience.
- Maintain strong working relationships with internal stakeholders and external partners.
Compliance & Data Integrity
- Ensure all product data, pricing, and compliance-related information is accurate, complete, and up to date across platforms.
- Maintain adherence to customer-specific requirements and data standards.
Requirements
Do you have experience in Marketing project management?, Do you have a Bachelor's degree?, * Bachelor's degree in Business, Marketing, or a related field.
- 1-3+ years of experience or strong interest in eCommerce, digital marketing, or online merchandising.
- Strong analytical skills with the ability to interpret data and translate insights into action.
- High attention to detail with strong organizational and project management capabilities.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a fast-paced, cross-functional environment.
Preferred Experience with:
- eCommerce customers: Amazon, Lowe's, Home Depot, Wayfair, Costco, Build, etc.
- Platforms & tools: Salsify, Profitero, TrackStreet, Bazaarvoice
- Internal tools: AO, SAC, Confluence, Celum, Microsoft Office Suite
Benefits & conditions
3.43.4 out of 5 stars 1490 Bluegrass Lakes Parkway, Alpharetta, GA 30004 $80,000 - $100,000 a year - Full-time