eCommerce Merchandising Analyst

Hansgrohe
Alpharetta, United States of America
13 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior
Compensation
$ 100K

Job location

Alpharetta, United States of America

Tech stack

Data analysis
Confluence
Data Governance
Data Integrity
Microsoft Office

Job description

The eCommerce Merchandising Analyst plays a critical role in supporting the growth and performance of Hansgrohe's eCommerce business across key accounts. This position partners closely with Key Account Managers, Marketing, Sales Operations, and cross-functional teams to optimize online merchandising, enhance the digital customer experience, and drive profitable growth across major online retail platforms., eCommerce Performance & Analytics

  • Monitor and analyze account performance using internal and external data sources (e.g., Salsify, Profitero, TrackStreet, customer portals).
  • Identify trends, risks, and growth opportunities, translating insights into actionable recommendations.
  • Prepare and present regular performance reports, including key metrics, KPIs, and optimization plans.

Competitive & Market Analysis

  • Track competitor activity, pricing, assortment, and promotional strategies across key eCommerce channels.
  • Evaluate market trends and customer behavior to inform account strategies and improve positioning.

Online Merchandising & Product Content

  • Partner with Product and Content teams to optimize product listings, ensuring accuracy, completeness, and alignment with brand standards.
  • Manage and maintain product content across platforms (e.g., Amazon Vendor Central, Wayfair Partner Home, Home Depot IDM, Costco.com).
  • Support the execution of Enhanced Content (A+), product variations, and review programs to improve conversion and customer understanding.
  • Ensure keyword strategies are effectively integrated into product content to maximize search visibility.

Cross-Functional Collaboration

  • Work closely with Marketing, Logistics, Customer Service, and Finance to ensure seamless execution of eCommerce initiatives.
  • Align account activities with financial targets and operational capabilities.

Promotions & Campaign Execution

  • Support the planning and execution of promotional campaigns and online events.
  • Monitor campaign performance and recommend adjustments to improve effectiveness and ROI.

Customer & Account Support

  • Assist in addressing customer and account-related inquiries, ensuring timely resolution and a positive customer experience.
  • Maintain strong working relationships with internal stakeholders and external partners.

Compliance & Data Integrity

  • Ensure all product data, pricing, and compliance-related information is accurate, complete, and up to date across platforms.
  • Maintain adherence to customer-specific requirements and data standards.

Requirements

Do you have experience in Marketing project management?, Do you have a Bachelor's degree?, * Bachelor's degree in Business, Marketing, or a related field.

  • 1-3+ years of experience or strong interest in eCommerce, digital marketing, or online merchandising.
  • Strong analytical skills with the ability to interpret data and translate insights into action.
  • High attention to detail with strong organizational and project management capabilities.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a fast-paced, cross-functional environment.

Preferred Experience with:

  • eCommerce customers: Amazon, Lowe's, Home Depot, Wayfair, Costco, Build, etc.
  • Platforms & tools: Salsify, Profitero, TrackStreet, Bazaarvoice
  • Internal tools: AO, SAC, Confluence, Celum, Microsoft Office Suite

Benefits & conditions

3.43.4 out of 5 stars 1490 Bluegrass Lakes Parkway, Alpharetta, GA 30004 $80,000 - $100,000 a year - Full-time

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