TELECOMMUTE ServiceNow Architect/Developer
The Apex
Harrisburg, United States of America
13 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
SeniorJob location
Remote
Harrisburg, United States of America
Tech stack
JavaScript
Computer-Aided Design
Application Services
Configuration Management Databases
Custom Software
Digital Architecture
Web Development
Systems Integration
SOAPAPI
Information Technology
ServiceNow
Job description
- Lead the design and architecture of ServiceNow solutions, including custom applications and integrations, that meet client needs and industry best practices.
- Provide technical leadership and mentorship to development teams to ensure the successful execution of ServiceNow projects.
- Perform assessments and evaluations of existing ServiceNow implementations, offering recommendations for improvements.
- Responsible for developing/administering technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond.
- Applies Good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users.
- Applies innovative technology to business processes to develop new solutions and troubleshoot issues
- Consults with business analyst/Process Leaders to develop appropriate technical solutions in Service Now
- Follows up on outstanding development needs and provides timely status reports to the project manager
- Advises on options, risk and impacts on business/ITIL processes.
Requirements
- Bachelor s degree in a related field or equivalent experience.
- ITOM CSDM Design Architecture, Architect Diagrams, Technical documents, ServiceNow Health Assessments
- ServiceNow Certifications : CTA, CSA, CIS ITSM CIS Discovery, ServiceNow Ops Technology.
- 10+ years of IT experience with 7+ years in ServiceNow architecture, development, and administration.
- Deep expertise in ServiceNow platform design, custom applications, integrations, CMDB/CSDM, and workflow automation.
- Proven success leading enterprise ServiceNow implementations and platform assessments.
- Strong knowledge of ITIL/ITSM best practices and their technical application within ServiceNow.
- Hands-on experience with JavaScript, ServiceNow scripting, Flow Designer, IntegrationHub, REST/SOAP APIs, MID Server, and security/access controls.
- Ability to provide technical leadership, mentor development teams, and advise stakeholders on solution options, risks, and impacts.
- ServiceNow CSA required; CAD and CIS certifications strongly preferred.
- Experience in hospitality or other large, complex enterprise environments preferred.