Deskside Support Technician
Role details
Job location
Tech stack
Job description
3+ years' experience in supporting business related applications on IPad, IPhone and laptops and other mobile devices. Hardware repair of Laptops(HP & Lenovo)Strong Experience on Office 365 application troubleshooting and licensing model Imaging of laptops to the standard image available. Setting up equipment as per Boston Scientific policy.Advanced OS/software troubleshooting that cannot be resolved over the phone. Knowledge to troubleshoot VPN issues related to ZScaler on desktops and Laptops. Setup and install new equipment throughout the office(s), move existing equipment when necessary. Troubleshoot, Install and uninstall software(s) when necessary. Install/Set-up workstations for new employees. Keeps server room, storerooms and work area in an orderly manner. Enter data into systems to store, retrieve, and manipulate data for analysis of capabilities and requirements for processes and systems.
Requirements
Do you have experience in Mobile devices?, Do you have a Bachelor's degree?, Qualifications : BACHELOR OF COMPUTER SCIENCE
Benefits & conditions
Pulled from the full job description
- Pet insurance
- Health insurance
- Vision insurance
- Dental insurance
- Commuter assistance, Salary Range: $50,000- $55,000 a year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays.