Engineer - Substation Systems Support (All Levels)
Role details
Job location
Tech stack
Job description
The Engineer - Substation Systems Support is responsible for providing support for business objectives through the following specialty areas: Supervisory Control and Data Acquisition (SCADA), telecom, fiber communication, control systems, communication systems, cyber security, physical security systems such as Physical Access Control and Video Management Systems.
RESPONSIBILITIES
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Designs substation physical security systems.
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Provides technical support to field personnel and contractors in the installation, operation, maintenance and troubleshooting of SCADA systems, fiber optics, Ethernet networking, serial communication and physical security systems.
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Evaluates, develops, and implements new components, software, and processes to support SCADA, ethernet/serial communications, access control and surveillance systems.
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Collaborates with other engineers, departments and utilities to maintain project schedules.
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Attends meetings and training sessions to increase professional knowledge and skills.
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Performs NERC CIP compliance activities for department assets.
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Develops and maintains effective policies, procedures and work instructions.
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Maintains electronic records pertaining to all physical security applications in accordance with policy.
Requirements
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Bachelor's degree in Engineering with major in Electrical Engineering or Computer Engineering is preferred or relevant, equivalent experience and/or education.
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Minimum Work Experience Required:
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Engineer, Associate: No work experience required.
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Engineer (Intermediate): Minimum of two (2) years of related experience.
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Engineer, Senior: Minimum of six (6) years of related experience.
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Co-op/Intern experience at a utility preferred.
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Proficient knowledge of computer systems, operating systems and computer hardware.
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Sound analytical, problem-solving, organizational and documentation skills.
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Self-motivated to learn and understand varying computer/control system architectures and software
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Ability to communicate effectively both verbally and in writing with superiors and individuals inside and outside of the Company.
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Ability to work in a team environment.
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Ability to multi-task.
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Above average knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint and Access).
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Ability to learn and utilize job specific software.
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Ability to analyze and troubleshoot security components and make recommendations to resolve problems.
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Basic understanding of physical security systems preferred.
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Basic understanding of optical transport and wireless systems technologies, including both TDM and IP based communication systems preferred.
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Working knowledge of SCADA protocols, networking and serial communication standards preferred.
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Familiar with electric drawings, symbology and documentation preferred.
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Applicants must be authorized to work in the United States for any employer. ITC does not sponsor employment visas, such as H-1B or TN visas.
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