MS Wintel system admin - W2 ONLY
Role details
Job location
Tech stack
Job description
MS Wintel system administrator with strong communication skills, excellent operational execution and troubleshooting skills, experience working within enterprise environments. You will be part of a team contributing to actively reducing the number of server vulnerabilities across support scope. The server patch management role includes targeting, scheduling, patch installation, governance and reporting to drive risk reduction. This role is primarily focused on OS server patch and Core Ancillary upgrades & installation and the associated communication, troubleshooting and change control efforts as part of monthly patching routines.
- Role will execute and oversee server patching during specified maintenance windows
using a variety of mechanisms and tools including BladeLogic jobs, custom scripts and perform manual updates where required on more complex systems
- Role will execute pre-checks to help ensure successful patching events and post-
checks to ensure system stability and configuration consistency
- Role will communicate regularly with application production support teams, platform
engineering teams and level 3 systems operations teams
- Role will troubleshoot and resolve patch and server failures and escalate where
needed. The person must be able to quickly identify network or infrastructure related problems and manage the remediation/escalation. This resource serves as a bridge in explaining symptoms and troubleshooting performed to global operations teams if necessary.
- Role will develop scripts within BladeLogic to automate operating system patching and
updates across multiple systems
- Role will document and maintain operational procedures
- Responsible to develop a close partnership with Global Markets client support and
Requirements
Do you have experience in Windows support?, 2-5 years of experience
- Ability to work weekends
- Excellent attention to detail to follow documented procedures, ability to continually
offer suggestions to simplify and improve procedures
- Experience and complete working knowledge of operating system base health/welfare
and x86 midrange IBM, HP, Dell hardware troubleshooting.
- Experience in diagnosing, researching and resolving system platform related issues
- 5+ years of experience with MS Server 2008 - 2019 OS variants and subsequent
ability to support dependent technologies (Network, Storage, Clustering, etc)
- 5+ years of experience working with servers in an enterprise environment consisting of
1,500 or more servers