(Sr.) Expert - Sales Processes - SAP
Role details
Job location
Tech stack
Job description
As a (Sr.) Expert Sales Processes (m/f/d), you will contribute your local and regional sales expertise to the continuous improvement of our Quote-to-Cash and Pre-Sales processes. Leveraging your in-depth knowledge of sales processes and SAP-based solutions, you will support business stakeholders and project teams in maintaining, optimizing, and enhancing business processes, data structures, and CRM applications. In addition, you will play a key role in supporting global rollouts, deployments, and ongoing maintenance activities, contributing to the sustainable evolution of our SAP landscape., * Analyze, enhance, and optimize SAP Sales templates and localized solutions within the Quote-to-Cash process landscape, considering end-to-end business requirements.
- Facilitate workshops, presentations, and alignment sessions with Business Process Experts, Process Owners, and international stakeholders to drive process and solution improvements.
- Consult business functions and contribute to the creation and review of functional specifications and solution designs for SAP Sales processes.
- Prepare, execute, and support testing activities, data migration tasks, go-live preparations, and post-go-live support activities.
- Develop and maintain training materials and conduct training sessions for key users and end users.
- Provide Level 3 support within the SAP Center of Excellence, including issue analysis, troubleshooting, and continuous process improvement.
- Ensure seamless integration of Sales processes with related SAP modules such as MM, FI/CO, LE, GTS, Service, and EWM.
- Contribute to international SAP rollout, implementation, and transformation projects while supporting the continuous enhancement of the global SAP template.
Requirements
- Degree in Business Informatics, Information Technology, Business Administration, or a comparable qualification with a focus on Sales or Quote-to-Cash processes.
- Several years of experience in ERP implementation projects and strong hands-on expertise in SAP Sales & Distribution (ECC and/or S/4HANA), ideally including customization knowledge.
- Deep understanding of Sales, Customer Service, and Quote-to-Cash processes and their implementation in SAP environments.
- Experience working in international project environments and collaborating with cross-functional and multicultural teams.
- Strong analytical mindset with the ability to translate business requirements into system solutions and vice versa.
- Excellent communication, moderation, and presentation skills combined with a proactive and solution-oriented approach.
- Knowledge of SAP CRM, FSM, Jira, or Signavio is considered an advantage.
- Fluent in German and English, both written and spoken, with a willingness to travel internationally.
Benefits & conditions
There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey.
- Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world
- Individual opportunities for self-determined career planning and professional development
- A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one
- A large number of committed people with a wide range of skills, talents and experience
- The benefits of a successful global corporation with the collegial culture of a medium-sized company