Network Data L2.5 Engineer

Tata Consultancy Services Limited
Canton, United States of America
9 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
$ 140K

Job location

Canton, United States of America

Tech stack

Wireless LAN
Border Gateway Protocol
Computer Networks
Dynamic Host Configuration Protocol
DNS
Virtual Private Networks (VPN)
Multi-protocol Systems
Network Troubleshooting
Routing
Open Shortest Path First
Runbook
Virtual Local Area Networks
Wide Area Networks
Wireless Access Point
Load Balancing
Firewalls (Computer Science)
Amazon Web Services (AWS)
NetScout
Information Technology
Routing & Switching
Cisco networks
ServiceNow

Job description

  • Act as technical SME and escalation point for L2/L3 issues

  • Lead incident, change, and problem management activities

  • Perform:

o Network troubleshooting (L2/L3 across LAN/WAN/WLAN) o Firewall/VPN/Load balancer support

  • Support design validation and architecture recommendations

  • Manage:

o Vendor/OEM coordination (ISP, Telco, OEMs) o Critical incidents and bridge calls

  • Ensure:

o SLA adherence and service availability targets (~99.99%) o Compliance with customer network/security standards Drive automation opportunities and efficiency improvements

Requirements

  • Domain: Healthcare / Insurance (preferred)

  • Certifications: CCNP / CCIE (preferred)

  • Strong knowledge of routing & switching (BGP, OSPF, VLANs, STP)

  • Experience with firewalls, VPNs, and load balancers (F5 preferred)

  • Hands-on with wireless (WLC, Access Points)

  • Knowledge of DNS, DHCP, IPAM

  • Familiarity with monitoring & ticketing tools (ServiceNow, etc.), * Strong experience in LAN, WAN, WLAN, Security & Load Balancer services aligned to SOW scope

  • Hands-on with:

o Routing: BGP, OSPF, MPLS, VPN o Switching: VLANs, STP, VPC, QoS o Firewalls & NAC o F5 LTM/GTM o Wireless Controllers & APs o Infoblox (DNS/DHCP/IPAM)

  • Network Tools and technologies

o Cisco Checkpoint, Cisco Prime, Infoblox, ARISTA, Zscaler, riverbed

  • Experience with tools:

o ServiceNow, ThousandEyes, NetScout, Spectrum, Exinda, Extrahop, riverbed Exposure to automation (runbooks, orchestration), Qualifications : BACHELOR OF COMPUTER SCIENCE

Benefits & conditions

Pulled from the full job description

  • Pet insurance
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Commuter assistance, Salary Range: $110,000- $140,000 a year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto &a mp; Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays.

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