Cleared Systems Administrator- TS/SCI Clearance Required

• Maintain smooth operation of multiuser computer systems in coordination with systems and network engineering teams.
• Monitor and manage system resources (CPU, disk, memory, response times) to ensure optimal performance.
• Perform systems security administration, including account creation, user profile management, workstation/server imaging, and access control across multiple networks.
• Install, configure, and maintain systemwide software; set up administrator accounts; maintain system documentation; and tune system performance.
• Provide Tier 1-2 support to users, distinguishing isolated issues from enterprisewide problems.
• Support implementation, troubleshooting, and maintenance of IT systems across Windows and Linux environments.
• Work within a JIRA ticketing environment to track incidents, collect data, analyze trends, and implement solutions.
• Diagnose customer issues, initiate repairs or returns, and document recurring problems with recommended preventive actions.
• Collaborate with systems and network engineers on enterprisewide deployments and technology rollouts.
• Install and troubleshoot workstations, thin clients, applications, printers, scanners, phones, and other IT equipment.
• Provide backup recovery support and make recommendations for hardware/software purchases.
• Create and maintain technical documentation, including logical and physical diagrams.

• 4+ years of experience in an enterprise IT environment performing systems administration and/or enduser support

• Experience imaging and deploying Windows servers and/or workstations

• Strong troubleshooting experience in Windows environments

• Experience with Virtual Desktop Infrastructure (VDI), specifically VMware

• Experience administering enterprise systems using Active Directory and related administrative tools

• Ability to create clear technical documentation and diagrams

• Strong communication skills and customerfocused troubleshooting ability

• Experience with ticketing systems (Jira, ServiceNow, etc.)

• Experience working within classified enterprise networks

• Teamoriented mindset with the ability to collaborate technically with peers

• Required IAT Certs: one or more of the following: Security+, SecurityX (CASP+), or CISSP

• Required Vendor Cert: one or more of the following: Microsoft, VMWare, Cisco, Netapp, Pure Storage, HP, Dell, Linux+, RedHat. If not currently achieved, then must achieve within 6 months of hire Security Clearance Required:

• TS/SCI Minimum Years of Experience:

• 4+ Required Certifications:

• Required IAT Certs: one or more of the following: Security+, SecurityX (CASP+), CISSP

• Required Vendor Cert: one or more of the following: Microsoft, VMWare, Cisco, Netapp, Pure Storage, HP, Dell, Linux+, RedHat. If not currently achieved, then must achieve within 6 months of hire

• Preferred Qualifications:

• Bachelors Degree

• Prior Military experience

We offer a competitive benefits and compensation package and FUN place to work! Benefits include, but not limited to:

Health and Wellness Benefits

• Medical Insurance (three CareFirst healthcare plans to choose from, Dental and Vision Insurance, 75% covered for employee/ 50% per dependant
• Health Savings Account (HSA) contributions $1500 individual/ $3000 family

Personal Insurance Benefits

• Company-paid Life Insurance and AD&D coverage
• Company-paid Short-term and Long-term Disability Insurance

Paid Leave

• Employees receive 20 days of vacation/10 holidays built into hourly rate/ 5 days of administrative leave (currently used for snow, jury, bereavement)

Retirement

• Pre-tax 401k program including 6% company match

• 100% fully vested from eligibility date

• Eligible after 90 days of employment