System Administrator Level 2 (TS/SCI with Polygraph Required)
Role details
Job location
Tech stack
Job description
We are seeking a System Administrator Level 2 to support the installation, maintenance, monitoring, and troubleshooting of telecommunications and network infrastructure systems in a 24/7 operational environment. This role involves ensuring continuous system availability, responding to incidents, coordinating with internal and external stakeholders, and performing routine system updates and security-related maintenance activities., * Install, maintain, and repair telecommunications systems and network infrastructure.
- Provide 24/7 system and infrastructure monitoring, including alerting, logging, ticketing, and reporting.
- Perform administrative support functions related to system operations and maintenance.
- Coordinate with ISP personnel, network operations staff, and customer support teams to ensure situational awareness and incident response.
- Provide notifications and updates regarding system events and outages.
- Perform router and switch updates in support of security and operational requirements.
- Troubleshoot system issues and support resolution of operational incidents.
- Maintain accurate documentation of system status, changes, and incidents.
- Support ongoing operational readiness of mission-critical systems.
Requirements
The ideal candidate will have strong technical troubleshooting skills, experience in network/system operations, and the ability to work in a shift-based mission-critical environment., Candidates must meet one of the following experience requirements:
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High School Diploma or GED with 15 years of relevant experience OR
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Bachelor's degree with 10 years of relevant experience
Required Certifications & Skills
- Active TS/SCI security clearance with current polygraph (required)
- Strong creative problem-solving skills
- IAT Level II certification (DoD 8570 baseline requirement), * Cisco Certified Network Associate (CCNA) - Security
- CompTIA Cybersecurity Analyst (CySA+)
- CompTIA Security+ CE
- GIAC Security Essentials (GSEC)
- Global Industrial Cyber Security Professional (GICSP)
- Systems Security Certified Practitioner (SSCP)
Preferred Experience
- Experience in network operations center (NOC) or systems administration environments
- Familiarity with Cisco networking equipment (routers and switches)
- Experience supporting secure, high-availability systems in mission-critical environments
- Incident response, monitoring, and ticketing system experience
Benefits & conditions
Pulled from the full job description
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Tuition reimbursement
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Paid parental leave
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Parental leave
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Health insurance
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401(k) matching
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Paid time off
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Vision insurance, * Sunday to Thursday: 2:00 PM - 10:00 PM or
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Monday to Friday: 2:00 PM - 10:00 PM, Salary Range: $70,000 - $120,000 annually, Comprehensive benefits package including:
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Medical, dental, and vision insurance
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Life and disability coverage
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Paid holidays and PTO
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Paid parental leave
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Tuition reimbursement
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401(k) with employer match
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Professional development support