EHR Clinical Applications Specialist (IT)

The EHR Clinical Applications Specialist serves as the organization's primary administrator and subject matter expert for athena, our Electronic Health Record (EHR), and the integrated clinical and business applications that support patient care and daily operations.

This role is responsible for optimizing clinical workflows, supporting physicians and staff, troubleshooting software and hardware, implementing new technology, training end users, and ensuring our healthcare technology ecosystem operates efficiently across multiple locations.

If you enjoy healthcare technology, Apple products, workflow optimization, and helping people succeed through technology, we'd love to hear from you.

What You'll Do

• Serve as the primary administrator and support specialist for athena EHR.
• Configure, optimize, and maintain clinical workflows, templates, documentation, scheduling, and user settings.
• Provide technical support and troubleshoot software, hardware, and application issues for physicians and staff.
• Support Apple and Windows devices throughout the organization.
• Configure and deploy new technology, user accounts, and software access.
• Train new and existing employees on EHR functionality and organizational applications.
• Collaborate with vendors and internal leadership to implement software enhancements and workflow improvements.
• Assist with software upgrades, testing, implementations, and technology projects.
• Support application integrations and operational reporting.
• Travel between organizational locations to provide on-site technical support, training, and system optimization.
• Ensure compliance with HIPAA, cybersecurity standards, and organizational policies., * Outlook
• Elevate
• Hybrid Chart
• Fivos
• Octagos
• Paylocity
• DocuSign
• Checkr
• Microsoft 365
• Additional clinical and business applications

Technology Environment

• Apple macOS and iOS devices
• MacBooks and iPads
• Windows PCs and laptops
• Multi-monitor workstations
• Docking stations
• Printers, scanners, and related peripherals

• Minimum of 3 years of experience supporting Electronic Health Record (EHR) systems, healthcare applications, or clinical information systems.
• Experience supporting physicians and clinical staff in a healthcare environment.
• Advanced knowledge of Apple products, macOS, iOS, iPads, MacBooks, and Apple ecosystem functionality.
• Experience supporting Windows operating systems and Microsoft 365.
• Strong troubleshooting, analytical, organizational, and customer service skills.
• Excellent communication and training abilities.
• Ability to manage multiple priorities in a fast-paced healthcare environment.
• Valid driver's license with reliable transportation to travel between practice locations.

Preferred Qualifications

• Experience supporting Athena EHR.
• Experience in cardiology, multi-specialty, or ambulatory healthcare.
• Bachelor's degree in Information Technology, Healthcare Informatics, Computer Information Systems, Health Information Management, or a related field.
• Experience implementing healthcare software and workflow optimization initiatives., * IT: 3 years (Required)
• EHR systems: 2 years (Required)
• Athenahealth: 2 years (Required)
• iOS: 1 year (Required)
• Apple Products: 2 years (Required)

Pulled from the full job description

• Parental leave
• 401(k)
• Health insurance
• Retirement plan
• 401(k) matching
• Paid time off
• Employee discount, Why Join CVCFL?
• Work with one of Central Florida's premier cardiovascular organizations.
• Support innovative physicians and clinical teams.
• Play a key role in improving patient care through technology.
• Diverse responsibilities with opportunities to lead technology improvements.
• Collaborative, mission-driven culture.
• Competitive compensation and comprehensive benefits.
• Professional development and career growth opportunities., * Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Paid Holidays
• Employer-Paid Life Insurance
• Employee Assistance Program
• Professional Development Opportunities
• Employee Discount Programs, * 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

At The Cardiovascular Center of Florida, we're transforming cardiovascular care through innovation, technology, and exceptional patient experiences. As one of Central Florida's leading independent cardiovascular practices, our physicians and clinical teams provide comprehensive cardiovascular services across multiple outpatient locations and ambulatory surgery centers. We're looking for a technology-driven healthcare professional who enjoys solving problems, improving workflows, and supporting clinicians with the technology they rely on every day.