Network Administrator S 4A

• Provide L2/L3 operational support for enterprise network environments, ensuring high availability and performance of LAN, WAN, WLAN, and data center networks.
• Monitor network infrastructure using enterprise monitoring tools and proactively identify, troubleshoot, and resolve network issues.
• Manage incident, problem, and change management processes in accordance with ITIL best practices.
• Participate in on-call rotations and lead resolution of high-severity (P1/P2) network incidents.

Palo Alto Firewall Management

• Administer and operate Palo Alto Networks firewalls (physical and virtual), including policy configuration, NAT, security zones, and routing.
• Perform firewall upgrades, rule optimization, and security audits to maintain compliance and reduce risk.
• Troubleshoot complex firewall and VPN issues, including site-to-site and remote access VPNs.

Cisco & Meraki Network Administration

• Configure, operate, and support Cisco routers and switches ( Nexus, ISR, ASR) in enterprise environments.
• Manage switching technologies such as VLANs, and QoS.
• Administer Cisco Meraki environments, including MX security appliances, MS switches, and MR wireless access points via the Meraki Dashboard.
• Troubleshoot wired and wireless network issues across branch offices and corporate locations.

Network Design & Optimization

• Contribute to network design, architecture reviews, and technology refresh initiatives.
• Recommend and implement improvements for performance, scalability, resilience, and security.
• Support network segmentation, Zero Trust principles, and secure access models.

Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network Engineering

Certifications Cisco Certified Network Associate (CCNA) - Netmetrix SolutionNetmetrix Solution, Comptia Server+ - ComptiaComptia, VMware Certified Professional (VCP) - VmwareVmware

Required Skills Agile Methodology, Applications Support, Backup Management, Cloud Applications, Collaboration Tools, Database Administration, Database Maintenance, Database Management, Database Monitoring, Design Thinking, Enterprise Resource Planning (ERP), Executive Presence, Inclusion, Oracle Exadata Database Machine, Oracle Solaris, OS management, Personal Effectiveness, Security Operations Management, Server Infrastructure, ServiceNow Platform, Storage Management, Storytelling, Windows Deployment Services (WDS), Windows Server Support

Language English

Language Proficiency - Proficient - C2

3.83.8 out of 5 stars New York, NY 10175 $50,000 - $62,500 a year - Full-time

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook., "Los Angeles, California based candidates are not eligible for this role. New York area candidates are eligible for this role only." The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity. Why join Genpact? * Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter * Make an impact - Help global enterprises solve business challenges that matter * Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead * Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day * Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.