Data Specialist (Comal County MH Center)

The Data Specialist is responsible for supporting clinical operations by preparing chart audits, following up on assessments and engagements by running reports, making phone calls, scheduling, and conducting research. This position is responsible for, but not limited to, assisting with coordinating the PAP program and opening/closing consumers in the agency's Pharmacy Benefit Manager System (PBM). This position would be required to ensure Tele Video equipment is working properly and assist clients to and from the video area. Data Specialist will be instrumental in assisting clients with paperwork needed from prescribers and making phone calls to verify information needed. This position will enter data daily. This position would need to utilize an Electronic Health Record with computer proficiency to enter, retrieve, assemble, and organize data. Must be familiar with medical terminology.

You will get to:

• Assist with opening clients in the PBM system and the Patient Assistance Program. Assist with getting signatures from individuals when needed.
• Processing Chart Audits daily and in a timely manner according to Hill Country MHDD Center policy and procedures. Include research of attachments, lab follow-up, and assessment status.
• Follow up on daily activities to track trends or barriers and report to the Office Manager.
• Communicate with clinic staff concerning any documents needed.
• Participating in weekly staff meetings.
• Ensure Medical Chart Audits are processed according to the Texas Administrative Code, Performance Contract, and Medical Best Practice.
• Daily entry of billing strips.
• Availability at a moment's notice to prepare audits for additional appointments.
• Run and analyze reports to schedule assessments that are expired and report to the Clinic Director/Office Manager.
• Run reports from data warehouses as requested.
• Run and analyze reports of engagement activities, follow up, and schedule those needed.
• Communicate with the prescriber concerning the requested client paperwork completion.
• Petty Cash Alternate.
• Enter messages into the Electronic Health Record as appropriate.
• Always protect the confidentiality of patients and their records by complying with Hill Country MHDD Center patient confidentiality and HIPAA policies and procedures.
• Recognizing and assisting others in the work of the department, even though the work may be outside of regular duties.

• High School Diploma or GED
• Minimum of 2 years of experience related to the position
• Maintain a valid Texas state Driver's License and auto insurance.
• Complete and maintain both CPR certification and Prevention and Management of Aggressive Behavior training within the first 3 months of employment, and maintain certification without interruption thereafter.

We'll also want you to:

• Employ excellent verbal and written communication skills to engage and report effectively.
• Maintain a well-organized schedule
• Maintain accurate and timely collaborative documentation with adherence to HIPAA regulations.
• Adapt approach to meet all types of communication styles and personalities while effectively implementing solutions that work.
• Sustain a calm demeanor when under pressure to handle sometimes difficult situations.
• Provide exemplary customer service and care to individuals with their best interests at heart.
• Work autonomously to complete assignments within community and HHSC standards with a high level of quality.
• Work cooperatively with others and be punctual and consistent in attendance because your people will rely on you!

403(b), Health insurance, 401(k) matching, Paid time off, Vision insurance, Dental insurance, Paid sick time, Life insurance Full-time New Braunfels, TX, * PPO health insurance plan, with the option to add dependents.

• PPO dental plans and vision insurance options for healthy teeth and eyes.
• Employer-paid life insurance.
• 401(a) plan, employer matches your contributions dollar for dollar up to 8% of your salary. You are 100% vested after 3 years of service.
• 457/403(b) plan, employees are immediately eligible to contribute pre-tax earnings.
• Generous paid time off for fun and vacations, and paid sick time for when you're under the weather.
• An authentic and caring environment where folks care about each other.

We can pay you:

$15.00 per hour and benefits