CloudOps Engineer

As our Software Engineer (CloudOps), you'll become the primary CloudOps engineer supporting our US business hours, taking ownership of live production systems while working closely with our engineering team in Australia. You'll balance day-to-day operational excellence with longer-term platform improvements - helping us build infrastructure that's more reliable, scalable, and easier to operate.

This is a hands-on engineering role where you'll respond to production incidents, automate repetitive work, improve observability, and contribute to the ongoing evolution of our cloud platform. You'll work across CloudOps, infrastructure, automation, and IoT connectivity, with the opportunity to influence technical decisions and see the direct impact of your work.

If you enjoy solving complex engineering problems, taking ownership, and building technology that delivers real-world outcomes, you'll feel right at home here.

What You'll Own

You'll become the primary CloudOps Engineer supporting our US business hours, taking ownership of production systems while working closely with our engineering team in Australia.

You'll:

• Monitor, maintain and improve our AWS cloud infrastructure.
• Respond to production incidents, troubleshoot issues and implement lasting solutions.
• Build and maintain Infrastructure as Code, automation and CI/CD pipelines.
• Improve platform monitoring, observability and reliability.
• Partner with software, firmware, IoT and Customer Success teams to solve operational challenges.
• Contribute to the ongoing evolution of our cloud platform and engineering practices.

We're looking for someone with strong cloud engineering fundamentals who's ready to take ownership and continue growing.

You're solid in:

• Cloud & Infrastructure - AWS (ECS, EKS, RDS, Lambda, S3), Terraform or CloudFormation, Linux and networking fundamentals.
• Automation & Reliability - CI/CD pipelines (Jenkins or similar), monitoring and observability (Grafana, Prometheus, CloudWatch), and production support.
• Development - Java, Python or Node.js, plus solid MySQL skills.

Not essential, but you'll have the edge if you've got:

• Experience with IoT technologies (MQTT, LoRa, LTE-M, NB-IoT), DevSecOps or embedded systems.
• Beyond the technical skills, you're curious, proactive and comfortable solving problems independently while collaborating with a global engineering team.

Pulled from the full job description

• 401(k)
• Health insurance
• Vision insurance
• Dental insurance
• Employee assistance program
• Disability insurance, * Competitive salary and performance-based incentives
• Health, dental and vision insurance
• Life, accident, disability and critical illness coverage
• 401(k) with employer contributions
• Employee Assistance and wellness programs
• Modern tools and technology to support your work
• Opportunities for professional development and career growth
• A collaborative engineering culture with global reach and startup energy

A sneak-peek into what we do: Introducing: eShepherd Virtual Fencing

Whilst we are pretty keen to get this role filled, we know it's crucial we find the right fit for our organization, so this advert will remain open until we've nailed that brief. If this sounds like a bit of you then we'd love to hear from you.

eShepherd is redefining livestock management through technology. Our virtual fencing platform combines cloud software, IoT, and smart devices to help farmers manage livestock more efficiently, improve animal welfare, and reduce environmental impact. It's complex technology solving real-world problems-and we're only just getting started. We're a fast-moving agritech business backed by Gallagher, giving us the pace and ownership of a startup with the support and global reach of an established international company. With headquarters in New Zealand and teams across Australia, Europe and the United States, you'll work alongside talented engineers solving technical challenges that have a genuine impact on customers around the world.