Front Desk & Customer Service Coordinator

As one of the first points of contact for our customers, this position plays a vital role in creating an exceptional customer experience while ensuring the day-to-day operations of our front office run smoothly., * Greet and assist customers with showroom purchases, service drop-offs, and service pickups

• Answer incoming phone calls and assist customers with questions, scheduling, parts inquiries, and general information
• Schedule service appointments and communicate effectively with customers regarding service needs and updates
• Assist customers with parts sales and place parts orders as needed
• Process customer transactions and maintain accurate records
• Utilize computer systems daily for scheduling, customer communication, inventory management, and record keeping
• Receive incoming shipments and ensure inventory and customer parts are accurately labeled and organized
• Assist in maintaining stock levels and showroom inventory
• Work closely with technicians and management to ensure efficient workflow and excellent customer service
• Maintain a clean, organized, and professional front office and showroom environment

Salvation Marine Services is seeking a full-time Front Desk & Customer Service Coordinator to join our growing team. We are looking for an organized, professional, and customer-focused individual who thrives in a fast-paced environment, possesses strong computer skills, and has extensive knowledge of boats and marine products., * Strong knowledge of boats and marine products is required

• Excellent communication and customer service skills
• Exceptional organizational skills and attention to detail
• Strong computer skills are required
• Proficiency in Microsoft Excel is preferred
• Ability to quickly learn dealership and inventory management software
• Comfortable working in a computer-based environment for the majority of the workday
• Ability to multitask and prioritize responsibilities in a fast-paced setting
• Previous experience in customer service, office administration, or the marine industry is preferred
• Dependable, professional, and team-oriented attitude

Pulled from the full job description

• Paid time off, * Full-time position
• Hours: 9AM - 5PM
• $22.00 - $30.00 per hour, based on experience
• Health insurance reimbursement available
• Paid vacation and sick leave, If you are passionate about boating, enjoy helping customers, and take pride in staying organized and efficient, we would love to hear from you.

To apply, please send your resume to info@salvationmarineservices.com or stop by our location to introduce yourself.

Pay: $22.00 - $30.00 per hour

Benefits:

• Paid time off