Content Delivery Manager

CVS Health
Wellesley, United States of America
13 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 159K

Job location

Wellesley, United States of America

Tech stack

Computer Animation
Artificial Intelligence
Software Documentation
Digital Content
Microsoft Office
Adobe Workfront
GPT

Job description

Portfolio & Delivery Management (PDM) is responsible for building and sustaining enhanced capabilities that support efficient management and execution of the Enterprise Marketing portfolio. PDM drives operational efficiency and excellence in execution by building, using and monitoring processes and tools that optimize the way that the Enterprise Marketing organization works. We are enthusiastic change agents that build strategies and solutions to enable agility and continuous improvement, which leads to an enhanced ability to connect with people in innovative and motivating ways.

This role will be a part of the Portfolio & Delivery Management Team and will report to a Sr. Manager that supports a specific program within our comprehensive portfolio. The Digital Delivery Manager will be responsible for execution of digital content projects designed to deliver SEO value and increase customer engagement, functioning as a liaison between Marketing Strategy, Internal Creative Agency, Media, Enterprise Digital and Content Author teams.

The Digital Delivery Manager will be responsible for coordinating, driving and ensuring successful completion of digital content projects for the Marketing Department., * Work closely with Marketing Strategy and Delivery Management leaders to understand yearly goals and business objectives.

  • Intake and review project requestsandbriefs for accuracy and completeness, define appropriate tasks, identify cross functionalresourcesand construct timelinesto support successful creative development.
  • Coordinate and managethe process of creative deliverablesacrossvariousworkflows from marketing strategy development throughgo-liveto ensure on-time completionandin-market delivery.
  • Act asprimarypoint of contact for all project related communications.
  • Well versed in the management ofdigital projectswith astrong knowledge of SEOanddigital content.
  • Maintain a high standard of quality control, ensuring that all creative output is aligned to strategy and meets brand and SEO standards.
  • Responsible for accurately updating project status in the MRM tool (Workfront), ensuringoptimaldata hygiene that supports operational insights for prioritization,timelydeliveryand reporting.
  • Anticipate,identifyandmonitorrisks to project deliveryand support mitigation plans.
  • Adhere to process and documentation standards to ensure projects arecompliantand completedon time.
  • Share project updates,milestonesand roadblocks regularly to promote collaboration and transparencywith workingteamand stakeholders.
  • EngageSEO and Accessibilityto capturerequirementsandensureparticipation inprojectreviews.

Requirements

  • 5+ years of project management experiencein the digital/ contentspace.
  • 2+ years of experience working in creative marketing agencies or marketing organizations - understands marketingworkflowand skillsets.
  • Ability tomaintaincalmandmulti-taska variety of initiativesandprojects in a fast-paced, ever-changingenvironment.
  • Ability to flex and navigate effectively throughambiguity,promotingoptions to enablequick decisions.
  • Experienceplanning and managingcreative executionofdigital assetsand website developmentprocesses.
  • Working knowledge of project management tools and methodologies(Workfrontpreferred, or similar).
  • Strong organizational, analytical,communicationand operational skills.
  • Strong workethicand ability to work well in a team environment.
  • Familiarity with Copilot, Chat GPT or similar individual contributor AI tools.
  • Advancedproficiencywith Microsoft Office., * Project management certification orequitableexperience.
  • Experience working in creative marketing agencies or marketing organizationswith a focus on websitedesign anddevelopment.
  • Familiarity withAdobe Experience Manageror other CMSplatformsa plus.
  • Well versed in the management of multi-channel projectsand campaignsacrossweb,video/animation, social media,emailandprint.

Education

  • Bachelor's degreerequired, preferably with a concentration in marketing or business.
  • Master's degree preferred.

Benefits & conditions

$66,330.00 - $159,120.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

About the company

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

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