Snowflake Data Platform Operations Engineer

The Fountain Group
Dallas, United States of America
13 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 156K

Job location

Dallas, United States of America

Tech stack

Amazon Web Services (AWS)
ARM
CA Workload Automation Ae
Azure
Bash
Configuration Management Databases
Databases
Continuous Integration
Disaster Recovery
Infrastructure as a Service (IaaS)
Identity and Access Management
Python
Linux System Administration
Power BI
Azure
Ansible
SQL Databases
Systems Integration
Scripting (Bash/Python/Go/Ruby)
Snowflake
Grafana
Gitlab
AI Platforms
Infrastructure Automation Frameworks
Hashicorp
Bitbucket
Terraform
Splunk
Stream Analytics
Looker Analytics
Jenkins
ServiceNow

Job description

  • Provide first-level support for Snowflake platform applications, including incident triage, resolution, and escalation.
  • Monitor Snowflake platform health and performance using observability tools such as Splunk, Grafana, or Snowsight.
  • Participate in Disaster Recovery (DR) and Operational Rotation exercises, ensuring platform readiness and validating business continuity plans.
  • Develop, maintain and execute operational runbooks for Snowflake support scenarios and application recovery in a remote AWS region.
  • Collaborate with engineering teams to implement platform updates and capture diagnostic information for advanced troubleshooting.
  • Support Snowflake object lifecycle management, including creation, modification, and retirement of databases, schemas, and roles.
  • Operate and manage Snowflake IAM services to include user and role management. Support IAM integration with enterprise IAM tools such as Entra (Azure AD) or Hashicorp Vault. Execute secrets rotation per policy and troubleshoot SCIM provisioning issues as required.
  • Contribute to the development of job aids, training materials, and documentation for operational support staff.
  • Use ITSM tools such as ServiceNow to manage incidents, problems, changes, and service requests.
  • Collaborate with Snowflake and internal account team to report and resolve platform issues.

Requirements

  • 3+ years of experience in Snowflake platform operations or support.
  • SnowPro Core certification preferred; additional Snowflake certifications a plus.
  • Proficiency in SQL and basic scripting (Python or Bash) for operational automation.
  • Familiarity with CI/CD tools (GitLab, Bitbucket, Jenkins) and infrastructure automation (Terraform, Ansible).
  • Experience with Linux system administration and batch scheduling tools (e.g., Autosys).
  • Basic AWS IaaS administration; Azure or GCP experience acceptable.
  • Understanding of ITSM processes and tools (ServiceNow).
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and collaboration abilities., * Experience supporting Snowflake integrations with business analytics tools (Power BI, Looker, Quicksight).
  • Exposure to Snowpark container services and Snowpipe stream analytics.
  • Familiarity with Snowflake Cortex AI services.
  • Experience with CMDB tools such as CloudAware.

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