Operations & IT Specialist

At Bosch Berries, we're passionate about growing exceptional strawberries through innovation, teamwork, and continuous improvement. Every member of our team plays an important role in helping us deliver the highest quality product while creating a positive and supportive workplace.

We're looking for an organized, detail-oriented Operations & Systems Coordinator who enjoys solving problems, supporting others, and keeping operations running smoothly. In this role, you'll be the connection between our people, systems, and processes-helping ensure labor is accurately recorded, supporting compliance initiatives, onboarding new team members, maintaining documentation, and serving as the first point of contact for day-to-day IT support and system-related projects.

If you enjoy working with technology, data, and people while making a meaningful impact across multiple departments, we'd love to have you join our growing team.

What You'll DoAdministrative & Operational Support

· Perform administrative and data entry tasks that support daily greenhouse and packhouse operations.

· Prepare, maintain, and distribute operational reports and documentation.

· Assist leadership with operational reporting and continuous improvement initiatives.

· Coordinate office tasks including shipments, mail, visitor assistance, and general administrative support.

· Source office and operational supplies as needed.

Labor & Systems Administration

· Perform daily data entry into the PRIVA FS Performance System, ensuring labor hours, activities, employee assignments, and production data are entered accurately and in a timely manner.

· Validate and correct daily labor registrations and system discrepancies.

· Track employee attendance, labor allocations, headcount, and productivity.

· Administer and maintain the employee piece-rate program.

· Review timesheets for accuracy and prepare documentation for payroll and contractor billing.

· Calculate incentive and bonus reports as required.

· Monitor production data, weighing systems, and operational metrics to ensure accuracy.

Compliance & Documentation

· Assist with maintaining company compliance programs.

· Create, update, and maintain Standard Operating Procedures (SOPs) and Work Instructions (WIDs).

· Ensure documentation remains current, accurate, and organized.

· Support internal audits and continuous improvement projects.

Onboarding & Employee Support

· Coordinate the onboarding process for new employees.

· Assist with system access, badges, equipment, and orientation activities.

· Educate employees on operational systems and equipment as needed.

· Help maintain employee training records and documentation.

IT & Systems Support

· Serve as the first point of contact for day-to-day IT-related questions and troubleshooting.

· Assist with hardware setup, user access, and device configuration.

· Support company software systems, including PRIVA, Alchemy, Fiix, Microsoft Intune, and Microsoft Office.

· Assist with technology projects and system improvements.

· Coordinate with external IT partners when needed.

Reporting & Analytics

· Generate and maintain daily, weekly, and monthly operational reports.

· Track labor metrics, productivity, attendance, and performance trends.

· Maintain KPI dashboards and reporting tools.

· Analyze operational data and provide recommendations for continuous improvement.

· High school diploma or GED required; Associate degree or related education preferred.

· 1-3 years of experience in administration, operations, manufacturing, agriculture, payroll, HR, or a related field.

· Strong organizational and time management skills.

· Excellent attention to detail and accuracy.

· Strong written and verbal communication skills.

· Proficiency with Microsoft Office Suite, particularly Excel.

· Ability to learn multiple software systems quickly.

· Previous experience with payroll, labor tracking, or production reporting is preferred.

· Strong analytical and problem-solving skills.

· Ability to prioritize multiple tasks in a fast-paced environment while maintaining confidentiality and professionalism.

Working conditions may include:

· Greenhouse temperatures ranging from 34°F to over 110°F with high humidity.

· Packhouse and production environments with background noise up to 80 decibels.

· Prolonged periods of standing, sitting, and walking.

· Frequent bending, reaching, twisting, crouching, and lifting.

· Ability to lift up to:

· 50 pounds occasionally

· 10 pounds continuously

· Manual dexterity to operate computers, handheld devices, and production equipment.

Pulled from the full job description

• Professional development assistance
• 401(k)
• Health insurance
• Vision insurance
• Health savings account
• Dental insurance
• Life insurance, · Flexibility to work occasional weekends or extended hours based on business needs.

Why Bosch Berries?

At Bosch Berries, you'll be part of an innovative team that values collaboration, continuous improvement, and professional growth. You'll have the opportunity to work across multiple departments, contribute to meaningful projects, and help support the systems and people that keep our operations running efficiently.

If you're looking for a position where your organizational skills, technical aptitude, and attention to detail can make a real impact, we'd love to meet you.

Bosch Berries is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Bosch Berries reserves the right to change duties, responsibilities, and activities at any time with or without notice.

Pay: $20.00 - $22.00 per hour, * 401(k)

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Professional development assistance
• Vision insurance