IT Asset Management Analyst

Barcoding Operations Leadership Management Automation Governance Purchasing ServiceNow Positivity Scalability Communication Data Modeling Reconciliation Team Processes Decision Making Data Governance Asset Management Technical Support Help Desk Support Business Valuation Workflow Management Process Improvement IT Asset Management Lifecycle Management Business Requirements Full Stack Development Artificial Intelligence Business Transformation Software Asset Management Hardware Asset Management Healthcare Industry Knowledge Continuous Improvement Process Configuration Management Databases Certified Software Asset Manager (CSAM) Information Technology Infrastructure Library Certified Hardware Asset Management Professional (CHAMP), As an IT Asset Management Analyst, you will play a critical role in shaping how technology is managed, optimized, and trusted across our organization. Your work will not only improve systems-it will help clinicians focus on what matters most: caring for children.

If you're energized by turning complex data into clear insights, improving team processes, and building smarter, more reliable systems, this is your opportunity to make a real impact in a mission-driven, collaborative environment.

What You'll Do (and What You'll Achieve)

In your first 6-12 months, you will:

Strengthen our IT Asset Management program by leading initiatives that improve visibility, accuracy, and lifecycle governance across hardware and software assets

Transform data into actionable insights by analyzing asset and CMDB relationships to uncover inefficiencies, reduce risk, and identify cost-saving opportunities

Elevate ServiceNow capabilities by optimizing HAM Pro/Enterprise functionality and improving discovery, reconciliation, and reporting processes

Drive process improvements that simplify workflows, increase automation, and enhance the experience for internal stakeholders

Partner across IT, clinical, and business teams to align technology with real-world needs and improve outcomes

Contribute to strategic direction by influencing roadmap decisions and advancing a mature, forward-thinking ITAM practice, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Asset Manager TEKsystems Fort Worth, TX*Remote Auditing Barcoding Operations Leadership Management Automation Governance Purchasing ServiceNow Positivity Scalability Communication Data Modeling Reconciliation Team Processes Decision Making Data Governance Asset Management Technical Support Help Desk Support Business Valuation Workflow Management Process Improvement IT Asset Management Lifecycle Management Business Requirements Full Stack Development Artificial Intelligence Business Transformation Software Asset Management Hardware Asset Management Healthcare Industry Knowledge Continuous Improvement Process Configuration Management Databases Certified Software Asset Manager (CSAM) Information Technology Infrastructure Library Certified Hardware Asset Management Professional (CHAMP) +0

Minimum 2 years of direct Hardware or IT Asset Management experience

Proficiency in ITIL and ITAM frameworks, including CMDB relationships, data models, and discovery/reconciliation processes

Associate Degree in Business, Information Systems, or a related field

Equivalent Experience:

In lieu of a degree: 4 years of direct IT Asset Management experience plus a High School Diploma

Preferred Qualifications

3-5 years of hands-on experience with ServiceNow Hardware Asset Management or 7+ years of broader ITAM experience

Strong working knowledge of ServiceNow ITAM, especially HAM Pro or Enterprise

Deep understanding of ITIL/ITAM frameworks, CMDB structure, and lifecycle management best practices

Proven ability to analyze complex datasets and translate findings into actionable business improvements

Nice to Have

Experience with Software Asset Management (SAM) and integration into a mature ITAM program

Relevant certifications (e.g., ITIL, CSAM, CHAMP, CITAM)

Experience in healthcare or regulated environments

Passion for continuous improvement and building scalable, sustainable processes

Skills

Asset management, ITAM, SAM Pro, HAM Pro, Asset inventory, Servicenow, Inventory management

Top Skills Details

Asset management,ITAM,SAM Pro,HAM Pro,Asset inventory,Servicenow

Additional Skills & Qualifications

• The person we need should be able to move beyond daily administration and focus on process and data governance

• This is not a help desk or technical support role, so that should not be their primary experience

• They should exhibit a positive personality that is comfortable navigating both customers and leadership to champion business cheerleaders and gather business requirements

• Our focus is on practical and recent asset management experience in current ServiceNow platform, primarily HAM Pro. Specifically,

o Speak common ServiceNow terminology

o Understand the difference between business services and business applications and Asset Management's role in these

o Be able align experience to the role and communicate how they would help Cook Children's mature Asset Management in ServiceNow

o Have a clear understanding of when to track an item as a CI, an Asset or both in ServiceNow

o Understand hardware lifecycle management

o Understand how to leverage ServiceNow's Agent Mobile app for inventory and audit (other barcode experience could be a transferrable skill)

o Experience with the Common Service Data Model (CSDM) framework in relation to asset management

o Have the decision-making skills to plan collaborations necessary and next steps, when faced with conflicting or incomplete data

o Understand dependencies between HAM, SAM and other ServiceNow modules

o Embody a proactive and cooperative team spirit

o Great communication skills

• It would be a plus if they understood how to build and manage contracts and software assets in SAM Pro when purchasing is not connected to ServiceNow

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company., We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.