Junior Technical Support Engineer | High-Tech | English

Have you recently graduated in Computer Science, Software Engineering, Electronics or Mechatronics? Do you enjoy programming, solving technical challenges and understanding how software interacts with hardware? Then this opportunity is for you. Join a global high-tech company that develops advanced industrial automation solutions used by manufacturers across Europe and beyond. This is not a traditional office-based support role. You'll combine technical problem-solving with customer visits across Europe, working on innovative industrial systems in both our technical lab and at customer sites. No experience with our products? No problem. You'll start with an intensive 4 to 8-week training programme at our international training academy in our Headquarters, giving you all the knowledge needed to become a technical specialist. Your challenge As a Junior Technical Support Engineer, you'll support customers and colleagues across Europe by solving complex technical issues involving advanced industrial software, automation and hardware. Your responsibilities include:

• Providing technical support for advanced industrial software and automation systems.
• Troubleshooting software, communication and hardware integration issues.
• Recreating customer environments in our technical lab to identify and resolve technical problems.
• Supporting customers remotely as well as travelling to customer sites across Europe for installations, troubleshooting and technical support.
• Working closely with R&D, Product Management and Engineering to improve products and customer solutions.
• Performing software testing, diagnostics and system validation.
• Delivering product demonstrations and technical training to customers and colleagues.
• Supporting new product launches and innovative automation projects.

We're looking for curious engineers who love technology and enjoy figuring out how systems work. You have:

• Minimum a Bachelor's degree in Computer Science, Software Engineering, ICT, Computer Engineering, Embedded Systems, Electronics, Mechatronics or another relevant technical discipline.
• Up to 2 years of work experience (graduates are highly encouraged to apply).
• A genuine interest in software development and programming.
• Experience through your studies, internships or personal projects with Python, Java, C#, C++, or similar programming languages.
• Strong analytical and problem-solving skills.
• Excellent communication skills.
• Fluency in English.
• A valid driver's licence.
• The legal right to work in Belgium (visa sponsorship is unfortunately not available).
• Start date: September 2026

• Permanent contract from day one.
• Gross annual salary of approximately €52,000.
• Performance bonus.
• 13th-month salary.
• Eco vouchers.
• Premium laptop and smartphone.
• Pension scheme.
• 25 vacation days.
• Extensive onboarding through our international training academy.
• Continuous technical training and coaching.
• Clear career progression towards Technical Specialist, Software Support Engineer, Product Specialist or Engineering Manager.
• Relocation support for candidates moving to the Mechelen area.

Why join us? This is an ideal opportunity for engineers who want more than a traditional support role. You'll combine software, automation and hardware while working on innovative industrial technologies including machine vision, barcode identification, laser marking and smart manufacturing. You'll spend time in the office, in our technical lab and at customer locations throughout Europe, ensuring every week brings new technical challenges and learning opportunities. If you're passionate about technology, enjoy programming and want to build an international career in high-tech engineering, we'd love to hear from you.