Software Development Engineer

Contribute to improving efficiency, quality, and innovation within the team by participating in the design, development, and delivery of technical solutions. You will work in a collaborative environment alongside experienced engineers and be involved in building and maintaining scalable solutions, while progressively developing your technical expertise. In this position, you will: Analyze functional and technical requirements, and translate them into concrete technical solutions Participate in the design of system architectures and key components Develop and implement scalable and maintainable solutions Troubleshoot production issues and contribute to incident resolution Collaborate with cross-functional teams (product, engineering, operations) Contribute to technical documentation and promote best practices

Experience 2 to 5 years of experience in application operations, production support, or software engineering Experience working on systems in production environments, with exposure to incident handling Technical skills (unchanged environment, adjusted expectations) Experience in application operations or production support Good understanding of application architectures (APIs, backend services, batch processing) and functional processes Exposure to complex or distributed systems Knowledge of cloud, middleware platforms or databases (AWS, ELK, API tools, Power BI, Databricks) Ability to analyze logs and metrics to identify abnormal behaviors Familiarity with monitoring and alerting tools Basic knowledge or initial exposure to data & AI topics (nice to have for improving diagnosis/automation) Understanding of production release and deployment processes Experience working with ticketing and incident management tools Basic understanding of ITIL concepts (incident, problem, change management) Soft skills Strong problem-solving and analytical skills Ability to work in a production environment under pressure Clear and structured communication Team player with a collaborative mindset Sense of ownership and reliability Willingness to learn and grow