Administrator and systems coordinator

Our client is looking for an organised and proactive Admin & Systems Coordinator to help keep the business running smoothly day to day.

This is a hands-on administration role with responsibility for maintaining and improving internal systems, processes and records across the business. The successful candidate will act as a central point for office administration, compliance records, internal follow-up and system discipline, ensuring tasks are properly logged, tracked and completed.

The role is not finance-led and does not include bookkeeping, invoicing or debtor control. Those responsibilities sit separately within the finance function. This role is about owning the administrative backbone of the business and making sure internal systems, records, processes and day-to-day operations are properly maintained.

It would suit someone organised, practical and confident who enjoys getting stuck into detail, improving processes, creating structure and making sure things do not get missed., * Own day-to-day office administration and help keep the office running smoothly

• Handle inbound post, scanning, filing, document processing and general correspondence
• Act as the central point for incoming admin tasks, queries and information
• Support bookings, office supplies, meetings, records and general team needs
• Maintain key business systems including HR, health and safety, compliance, CRM and internal admin platforms
• Run and maintain systems such as Breathe HR, Omny and similar business platforms
• Keep employee records, training records, compliance documents and internal records accurate and up to date
• Support health and safety administration, follow-up actions and record keeping
• Support GDPR, policy and compliance administration
• Create, update and maintain SOPs, checklists and process documents
• Coordinate internal tasks and follow-ups to ensure actions do not get lost in emails, messages or people's heads
• Support service coordination by helping log, assign and follow up customer, dealer and internal tasks through the correct systems, without owning technical resolution
• Work closely with the finance function to ensure finance-related documents and information are routed clearly, without owning invoicing or bookkeeping
• Identify admin gaps, recurring issues or inefficient processes and help improve how systems and processes are used

We are looking for someone who can take ownership of the office and systems side of the business.

The right person will be organised, reliable, practical and confident enough to follow things through. They will be comfortable handling a wide range of administrative tasks while also improving the systems and processes behind them.

This is a role for someone who likes structure, enjoys making things work better, and takes pride in keeping a busy business organised.

Essential experience

• Strong office administration, office coordination or business support experience
• Experience maintaining business systems, records or internal processes
• Confidence using Microsoft Office, Excel, Outlook and cloud-based systems
• Strong organisational skills and excellent attention to detail
• Comfortable creating or improving SOPs, checklists and admin processes
• Confident following up with colleagues to make sure information is complete and actions are closed
• Able to prioritise a varied workload without constant direction
• Practical, proactive and willing to get stuck into day-to-day admin
• Comfortable working in a hands-on SME environment

Useful experience

• Experience using Breathe HR, Omny or similar HR/compliance systems
• HR administration experience
• Health and safety administration experience
• GDPR or compliance administration experience
• Training record management
• CRM or ticketing system experience
• Service coordination or helpdesk administration experience
• Fleet, supplier, office or facilities coordination experience
• Experience in a growing SME, family business, technical, engineering, agriculture or service-based business, * administration in a small office: 1 year (preferred)
• dealing with customers: 1 year (preferred)
• agricultural knowledge: 1 year (preferred)

This is an office-based role due to the hands-on nature of the administration, systems and coordination responsibilities. Due to the rural office location, own transport is essential.

Some flexibility may be considered once the role is established and systems are running smoothly, but the core requirement is for reliable office-based support.

Main aim of the role

To create a more organised, consistent and well-run business by owning the office administration, internal systems, compliance records and day-to-day operational processes outside of finance.

Pay: £26,000.00-£33,000.00 per year