Clinical CRM Analyst - Data Science & Analytics

As a Clinical CRM Analyst, you will be at the forefront of our Data Science and Analytics team, utilising patient data and Boots Advantage Card insights to create actionable marketing strategies. Your analytical skills will help shape our personalised marketing communications, ensuring we deliver the right message to the right audience.

You will:

• Analyse data from multiple sources to identify target audiences for marketing campaigns.
• Collaborate with stakeholders to explain the drivers behind campaign selections and performance.
• Present your findings in a clear and engaging manner, helping to shape future strategies that enhance our customer experience.

We seek a numerate and logical thinker with a passion for personalisation and insight. You should have:

• Relevant experience or a degree with quantitative elements (e.g., Maths, Physics, Psychology).
• Strong problem-solving skills and the ability to communicate complex data stories effectively.
• A collaborative spirit and a keen eye for detail.

If you have experience with coding languages like SQL, R, or Python, or familiarity with data visualisation tools such as PowerBI, that would be a bonus!, * Proficiency in a coding language such as SQL, R, Python etc.

• Experience with data visualisation tools such as PowerBI.
• Experience of targeting, optimisation or measurement of Marketing activity, using Unica, Adobe campaign or similar.
• Expertise in working with large structured and unstructured data sets.

Pulled from the full job description

• Employee discount, We offer a range of benefits to support you:
• Boots Retirement Savings Plan (up to 12% company contribution)
• Generous employee discounts for you and a family member
• Enhanced maternity/paternity/adoption leave pay

Are you passionate about data and its power to drive customer insights? Do you thrive in a collaborative environment where your contributions truly matter? If so, we have an exciting opportunity for you at Boots in Nottingham!, At Boots, we believe in building a brilliant workplace for our people. Our Employer Value Proposition is centred around collaboration, trust, and growth. Here's what you can expect: * We're more together: Join a team that supports and achieves more collectively. * We believe in you: Your work has meaning, and you'll be trusted to make a difference. * We make progress: Learn something new every day and use your voice to drive change. * We're with you: Enjoy the backing of supportive managers and tools to help you thrive. * We belong here: Champion inclusion and create a welcoming culture for everyone.