Systems Administrator

We are looking for a proactive and technically skilled Systems Administrator to support, maintain, and continuously improve our IT infrastructure. This is a key role within the organisation, ensuring our systems and services remain secure, reliable, and high performing to support the delivery of essential housing services.

You will play a central role in the administration and development of our Microsoft-based infrastructure environment, alongside supporting wider IT operations and end-user technology.

What you'll do:

Monitor infrastructure systems to ensure maximum availability, performance, and security of IT services

Administer and support infrastructure systems including Microsoft stack, Sophos, Servers & Laptops

Assist with maintenance of Infrastructure platforms in a secure, stable, and fully operational state

Provide technical advice and recommendations regarding procurement of end-user hardware and software

Create, review, and maintain technical documentation and user guidance materials

Ensure company laptops and mobile devices comply with organisational security and compliance policies

Deploy, maintain, and upgrade IT infrastructure systems and associated technologies

Assist with Infrastructure deployments and upgrades to completed in line with agreed change control procedures, with minimal disruption to users and services

Maintain that systems remain secure, supported, and operational following implementation

Act as an escalation point for first-line IT support staff

Can demonstrate experience of administering and supporting Microsoft 365 environments

Experience with managing user accounts, permissions, and access controls

Able to support and maintain Windows Server environments

Experienced in supporting and troubleshooting Microsoft Office applications and end-user productivity tools within a business environment.

Able to diagnose, troubleshoot, and resolve technical infrastructure and systems issues effectively

Able to travel regularly between Leeds Federated Hubs, Head Office, and other operational sites to support service delivery in all areas of the role.

Strong communication skills with the ability to explain technical concepts clearly to both technical and non-technical colleagues

Can work independently, using own initiative to resolve issues, while also collaborating effectively within a wider IT team.

If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today!